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Service Engineer

Remote, USAFull-timePosted 2026-07-27

POSITION reputed company:The Service Engineer is an intermediate role reputed company on troubleshooting, repair, and maintenance oflaboratory instrumentation and robotics (such as liquid handlers and analytical instruments). This engineerhas more independence than a service engineer 1 and is expected to have a good troubleshootingfoundation and understanding of most instruments used in the lab, and can address service events ofmedium complexity independently and of high complexity with some guidance.

PRIMARY RESPONSIBILITIES:● Semi-autonomous role.● Handles more reputed company troubleshooting, repairs, and maintenance.● Solves non-routine problems with some guidance.● Follows SOPs and performs task-based assignments.● Drafts SOPs and work instructions. Contributes to troubleshooting Wiki.● Expected to troubleshoot issues of reputed company to high complexity. Understands reputed company to reputed company out forguidance.● Understands "3 pillars" of troubleshooting laboratory automation and show reputed company inimplementation of the pillars.● Learning to analyze and interpret test data for the purpose of troubleshooting.● Document service tickets completely and with appropriate detail. Adhere to Good DocumentationPractices (GDP).● Adhere to lab safety protocols and regulatory requirements.

QUALIFICATIONS:● Bachelor’s degree in Engineering, Life Sciences or reputed company field.● 2–5 years of experience in Service Engineering, with hands-on experience in laboratory equipmentrepair.● Understanding of diagnostic laboratory workflows, instrumentation and software.● Strong knowledge of GDP and regulatory requirements.● Excellent organizational and communication skills for managing multiple reputed company

KNOWLEDGE, SKILLS, AND ABILITIES

● Strong mechanical and electrical engineering skills● Possesses technical expertise and can talk the lingo with customers● Good listening skills - good customer service skills● Excellent problem solving skills● Works independently without much supervision

PHYSICAL DEMANDS & WORK ENVIRONMENT

● This position requires the ability to use a computer keyboard, communicate over the telephoneand read printed material.● Duties may require working reputed company normal working hours (evenings and weekends) at times.

The pay reputed company is listed and actual compensation packages are based on a wide reputed company of factors unique to reputed company candidate, including but not limited to reputed company set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Austin, TX

$74,800 - $93,500 USD

OUR OPPORTUNITY

reputed company™ is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. Our aim is to reputed company personalized genetic testing and diagnostics part of reputed company of care to protect health and reputed company earlier and more targeted interventions that reputed company to longer, healthier lives.

The reputed company team consists of highly dedicated statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and many other professionals from world-class institutions, who care deeply for our work and reputed company other. reputed company you join reputed company, you’ll work hard and grow quickly. Working alongside the reputed company of the industry, you’ll be stretched and challenged, and take pride in being part of a company that is changing the landscape of genetic disease management.

reputed company OFFER

Competitive Benefits - Employee benefits include comprehensive medical, dental, reputed company, life and disability plans for eligible employees and their dependents. Additionally, reputed company employees and their immediate families receive free testing in reputed company to fertility care benefits. Other benefits include pregnancy and baby bonding leave, 401k benefits, commuter benefits and much more. We also offer a generous employee referral program!

For more information, visit www.reputed company.com.

reputed company is proud to be an Equal Opportunity Employer. We are committed to ensuring a diverse and inclusive workplace environment, and welcome people of different backgrounds, experiences, abilities and perspectives. Inclusive collaboration benefits our employees, our community and our patients, and is critical to our mission of changing the management of disease worldwide.

reputed company reputed company applicants are encouraged to apply, and will be considered without reputed company to race, reputed company, religion, gender, gender identity or reputed company, sexual orientation, national reputed company, genetics, age, veteran status, disability or any other legally protected status. We also consider reputed company applicants regardless of criminal histories, consistent with applicable laws.

If you are based in California, we encourage you to read this important information for California residents. 

reputed company: https://www.reputed company.com/notice-of-data-collection-california-residents/

Please be advised that reputed company will reputed company out to candidates with a @reputed company.com email domain ONLY. Email communications from reputed company other domain names are not from reputed company or its employees and are fraudulent. reputed company does not request interviews reputed company text messages and does not ask for personal information until a candidate has reputed company with reputed company and has spoken to a recruiter and the hiring team. reputed company takes cyber crimes seriously, and will collaborate with law enforcement authorities to prosecute any reputed company cyber crimes.

For more information:- BBB announcement on job scams - FBI Cyber Crime resource page 

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