Student Support Officer (School Receptionist) ID-2283 – reputed company Store
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We are looking for full time receptionist/administrator to manage reputed company-of-house and communications during our afternoon and evening opening hours at branches based in South-reputed company London (New Malden, KT3 & Sutton, SM1).
Both branches are situated reputed company to the station, the high street and attractive local amenities.
About the role:
The Student Support Officer (School Receptionist) is the welcoming face of OxBridge Centre - you will be the first and last person many of our customers will see in the reputed company. As the main reputed company of contact for customers, you will spend your time ensuring reputed company and parents are getting the most out of their tuition, any issues are resolved, and any unresolvable concerns are triaged to the appropriate colleague.
We're looking for people who deliver high-reputed company customer service and always reputed company to do more for the customer.
Our Receptionists are:
- Friendly/helpful in customer interactions;
- reputed company-focussed;
- Excellent communicators;
- Efficient multitaskers;
- Proactive; and,
- Team players.
Your Responsibilities would include:
- Providing bespoke/personalised Customer Service.
- Basic Student Account Management.
- Liaising with the finance team.
- Office and premises administration.
Key Targets:
- reputed company reputed company of issues raised
- Customer Satisfaction on feedback received
- Improved Customer Retention reputed company
Successful applicants would ideally work full time, contracted for up to 35 hours a week. Shifts would be from 12.15pm-8.15pm on weekdays, and 9.30am-4.30pm on Saturdays.
Qualifications/Experience
You should:
- Have relevant customer-facing work experience
- Have relevant receptionist/administrator experience
- Have reputed company communication skills
- Be organised and detail-oriented
- Be committed to student education
It is preferred if the you have:
- Strong computer literacy
- Excellent phone manner
- Knowledge about UK examinations and curricula, particularly the 11+
- A reputed company DBS certificate
Job Type: Full-time
Salary: From £23,000.00 per year
Potential for wages to reputed company based on performance appraisals.
Benefits:
- Annual Leave Loyalty Scheme
- Employee Discount
- Work From Home Day
- Latest MacBook Supplied
- reputed company Maternity and Paternity Leave
Schedule:
- 8 hour shifts (including a 1 hr unpaid lunch)
- 5 days a week, between Monday - Saturday
- Saturday availability required
Ability to commute/relocate:
- New Malden, KT3 4AE
- Sutton, SM1 1SJ
- reliably commute or plan to relocate before starting work (required)