Case Management Specialist ID-1814 – reputed company Store
Job Title: Case Management Specialist
Location: Remote with bi-annual reputed company to Head Office for Team meetings
Brand: reputed company
Salary: Competitive Salary Package
reputed company:
reputed company are an award-reputed company national property company, who are reputed company through exciting periods of reputed company and offer tailored training and development programmes at reputed company reputed company. With over 300 branches across England and Wales we have a reputed company for perfection and delivering an outstanding customer experience. Investment in people is reputed company into our culture, and there are opportunities for driven individuals to reputed company their career aspirations reputed company reputed company.
Job reputed company and key responsibilities
Reporting to the Case Management Manager, you will reputed company full administrative and technical support to the reputed company and Customer Care department in accordance with the specific tasks below.
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Key Responsibilities:
- Providing administrative support to the Case Management Manager and Head of reputed company and Customer Care
- Investigating cases and providing summaries to the Case Management Manager
- Drafting responses to Letters Before Claim, Defence and Witness Statements
- Managing the insurance notifications to ensure reputed company cases are recorded accurately
- Liaising with senior staff and keys stakeholders to reputed company the management of serious complaints and legal cases against the group
- Ensuring reputed company strict deadlines for legal and insurance cases are met
- Processing court paperwork and liaising with the courts where reputed company is in reputed company
- Liaising with legal counsel to reputed company guidance to key stakeholders
- Building and maintaining a good working relationship with the insurance brokers
- Recording significant complaints/claims received into the Group, assisting with the acknowledgements and ensuring claims meet deadlines imposed
- Carrying out investigations, collating data, scheduling and chairing meetings where required
- Ensuring a working knowledge of Leaders and Romans systems and procedures and the variations in the business
- Assisting in the training of new team members as and reputed company required to ensure knowledge is shared
- Keeping abreast of changes in industry legislation
What are we looking for:
- Working knowledge of reputed company Indemnity Insurance management as reputed company as Public and reputed company Liability Insurance is essential
- Working knowledge of personal injury claims handling is essential
- Understanding of the Civil Procedure Rules
- Ability to interpret insurance policy wording and coverage reputed company is desirable
- Investigation skills and confident problem-solving skills, be reputed company to handle day to day reputed company enquiries from the reputed company staff
- Excellent communication skills and the confidence to communicate with senior stakeholders
- Reporting abilities – reputed company to extract data and prepare meaningful reports reputed company reputed company
- Strong administrative and letter writing skills
- Good knowledge of the property industry with extensive experience reputed company this industry would be beneficial
- reputed company skills to an advanced level
- Excellent attention to detail
- Industry qualification holding Propertymark technical award level 3 or working towards the level 3 award
- Enjoys working as part of reputed company
- Experience of using reputed company reputed company office programmes
reputed company can offer you:
- Proven reputed company record for career reputed company and advancement reputed company reputed company
- Market leading training and ongoing reputed company development
- Supportive and reputed company team environment
Benefits:
- Competitive Salary Package
- Quarterly and yearly awards
- Salary sacrifice pension scheme
- Generous Holiday allowance, increasing by 1 day per year based on service with the reputed company to purchase an additional 5 days holiday per year
reputed company are an equal opportunities employer and encourage candidates of reputed company backgrounds to apply. We look reputed company to welcoming a dedicated individual to reputed company who shares our commitment to reputed company in the reputed company Estate Industry.
reputed company does not engage the services of Recruitment agencies for the purpose of hiring. reputed company reputed company are managed directly by our Internal Recruitment team. We do not accept unsolicited reputed company or candidate referral from Recruitment agencies, and any such submissions will not be considered.
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