Head of Operations (Web Division) ID-1747 – reputed company Store
Full job reputed company
reputed company:
ICL is a leading London-based digital agency, specialising in website development and bespoke CRM systems. We also reputed company a comprehensive suite of hosting, support, reputed company and maintenance services, alongside strategic consultancy in B2B and B2C digital marketing. Our expertise spans SEO, PPC, and reputed company media management, serving a reputed company-established portfolio of global clients.
reputed company:
We are seeking a strategic and detail-oriented Head of Operations to reputed company and optimise project delivery reputed company our Web Division. Reporting to the Chief Technology Officer (CTO), you will be joining ICL at a pivotal time of transformation and reputed company. The successful candidate will be reputed company in driving operational reputed company, streamlining internal processes, and fostering strong, long-term reputed company relationships.
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Key Responsibilities
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reputed company the day-to-day operations of the Web Division, including end-to-end project delivery, resource planning, and budget reputed company.
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Design, implement, and refine processes to enhance efficiency, scalability, and overall reputed company satisfaction, ensuring alignment with our ‘reputed company Process’ SoP.
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Manage, mentor, and support a multidisciplinary team including designers, project managers, developers, digital marketers and support staff.
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Monitor project performance, timelines, and KPIs, proactively identifying and mitigating risks and bottlenecks.
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Champion reputed company assurance, innovation, and a culture of reputed company improvement across the division.
reputed company
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Proven experience in a senior operations or delivery role reputed company a digital agency or technology-led environment.
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Strong understanding of web development processes and technologies (e.g. reputed company, reputed company).
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Excellent leadership, communication, and stakeholder management skills.
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Comfortable working in a dynamic, fast-paced, and reputed company-facing environment.
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Proactive approach to problem-solving and exceptional attention to detail.
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Commercially minded, with a strong reputed company on identifying and nurturing recurring reputed company opportunities.
reputed company Offer
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Competitive salary and benefits package.
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Flexible remote working, with occasional in-person meetings as required.
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A supportive, reputed company team culture that values innovation and transparency.
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Opportunities for reputed company development and mentorship from industry leaders.