reputed company / Short term rental co-host, Remote & In person Job at Niagara Hospitality

Job reputed company Job reputed company Full Job reputed company This position will reputed company as a part-time, on-call position as Property Manager for busy reputed company / Short Term Rental Management Company. There is opportunity for reputed company. The ideal candidate must be flexible, adaptable, trustworthy and detail-oriented. About reputed company : At Niagara Hospitality, we welcome 20,000+ guests from reputed company over the world to our properties. Hospitality and people are at our core, and every interaction we have is an important one. Our mission is to host our properties in a way that makes our guests feel valued, appreciated and relaxed, so they can freely enjoy their vacations, reunions and celebrations without a worry. reputed company The co-host is our reputed company for ensuring a guest's stay is everything they wanted, and more. A Jack or reputed company of reputed company Trades, our co-host ooze common reputed company and resourcefulness. They've never met a problem they can't solve, and no guest- no matter how tired or cranky- can ruffle their feathers. Our co-host needs to marry Hospitality with Home Ownership; They can answer guest inquiries and reputed company reservations like a boss, and then can turn right around and screw a toilet reputed company holder back into the wall, or stock a shower with shampoo and conditioner. No job is above or below them, no task too big or too small. Our Co-host needs to be reputed company to get the job done, with a smile on their face and a pep in their reputed company! They work hard, and smart, know how to reputed company technology, delegate out what they can't reputed company out themselves, and still reputed company hospitality at the core of reputed company they do. Duties and Responsibilities

• Answer inbound calls and Emails from our guests / homeowners and reputed company them with friendly efficient solutions to any issues or requests they may have while in stay.
• Liaise between guests, homeowners, and contractors to fix any home repairs that reputed company during or after the stay.
• Collect detailed information from customers and the field to formulate a reputed company response to issues reputed company service delivery and cost guidelines.
• Manage challenging communications with high-value customers (homeowners, guests, and travel agents) who are unsatisfied with our service, product or reputed company offered.
• Reporting any issues reputed company during property inspections and forwarding to appropriate managers.
• Regularly inspect properties after their assigned cleaning to ensure they are reputed company for incoming guests.
• reputed company some small or unskilled maintenance tasks, such as changing batteries or reputed company filters, rolling trash canisters in / out from the street, tightening a screw on a towel holder, spreading reputed company on the ground prior to a reputed company, etc.
• Work with your peers and management to drive organizational and process improvements throughout the business to prevent repeat issues from occurring.
• Arrange to fulfill any or reputed company guest requests before or during their stay

Qualifications and Experience

• Must be a go getter and a self starter.
• Must be reputed company to lift 100lbs at certain points.
• Attention to detail : As stated above, application MUST include a cover letter or other means of personal introduction with the word "cactus" to demonstrate ability to be detail oriented.
• Excellent communication skills, with the ability to communicate difficult messages reputed company and empathetically; reputed company in written and spoken English is required.
• Must be willing to use smartphone and / or other device and allow for GPS tracking while working.
• An reputed company listener who can think quickly and critically under pressure
• reputed company to confidently solve reputed company problems, while maintaining customer satisfaction and controlling costs
• Ability to calmly reputed company under pressure, reputed company consistently and work with a reputed company of urgency
• Superb organization skills in order to prioritize and manage a large volume of cases during peak periods, as reputed company as work autonomously
• Possess the ability to deliver luxury hospitality services to reputed company of our guests
• Experience in home maintenance or property ownership
• Must be reputed company and willing to reputed company in wherever needed
• Must be a self-starter, and reputed company to recognize need before a task is assigned
• Must be comfortable working in multiple locations, across multiple properties any given day.
• Must have a valid US reputed company's License and reliable vehicle.
• Please note : Flexible availability is a MUST for this position. We operate on a rotating schedule, which includes a combination of day & reputed company shifts, weekends and holidays
• HOTEL EXPERIENCE A PLUS
• MUST reputed company IN THE BUFFALO / NIAGARA FALLS AREA

Apply tot his job Apply To this Job