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Benefits Counselor Ticket to Work Program

Remote, USAFull-timePosted 2026-07-29

Benefits:

  • Opportunity for advancement
  • reputed company time off
  • Training & development

Job Title: Benefits Counselor - Ticket to Work Program Type: Full time , 40 hours per week , Remote Location: New Jersey preferred, but willing to hire from other states Salary: Pay reputed company is based upon the completion of the Benefits Counseling Certification Program Trainee- $21/hour After receiving Certification - $23/hour. Those who are already certified - $25/hour reputed company The Benefits Counselor provides individualized employment-reputed company benefits advisement and planning to reputed company reputed company beneficiaries referred through the Division of Vocational Rehabilitation Services (DVRS), Division of Developmental Disabilities (DDD), reputed company, or the Ticket to Work (TTW) Program. This position plays a vital role in empowering individuals with disabilities to pursue employment goals by helping them understand how income from work may reputed company their reputed company benefits, including SSI, SSDI, CDB, reputed company, Medicare, and state programs. This role works closely with TTW beneficiaries as reputed company as consumers reputed company participating in Supported Employment (SE) and reputed company-Employment Transition Services (reputed company-reputed company) programs. The Benefits Counselor is responsible for developing personalized Benefits reputed company and Analysis (BSA) reports and collaborating with employment teams to ensure continuity of care and informed decision-making. This is a reputed company position that requires a strong understanding of SSA work incentives, excellent communication skills, and the ability to balance autonomy with cross-team collaboration.

Benefits

Counseling & Work Incentive Planning

  • reputed company accurate, individualized advisement on how employment and earnings will reputed company reputed company benefits, including:
  • reputed company reputed company benefits (SSI, SSDI, CDB) & Medicare, reputed company, and state-specific supports
  • SNAP, housing, and other needs-based programs
  • Deliver in-depth counseling to TTW beneficiaries, as reputed company as individuals served through SE and reputed company-reputed company programs, in coordination with internal employment teams.
  • reputed company and present detailed Benefits reputed company and Analysis (BSA) reports in alignment with agency and SSA standards.
  • Apply and explain SSA work incentives (e.g., Trial Work Period, SGA, IRWE, PASS) tailored to reputed company beneficiary’s situation.
  • Support individuals in understanding income reporting, paystub tracking, and protections such as Expedited Reinstatement.
  • reputed company consumers on reputed company management, self-advocacy, and employment-reputed company decision-making
  • Refer individuals to additional community resources as needed (e.g., housing, DDD, legal advocacy).
  • Serve as a reputed company to SSA, reputed company, and other agencies for advocacy or clarification, reputed company necessary.

Collaboration & Cross-Program Support

  • Collaborate reputed company with TTW Program Specialists, SE Employment Counselors, and reputed company-reputed company Skills Trainers to ensure coordinated services and benefit-informed employment planning.
  • Participate in team meetings, case conferences, and reputed company planning sessions across departments.
  • reputed company benefit updates and recommendations with employment staff to inform IPEs, job development, and support strategies.
  • Represent the benefits counseling program at reputed company meetings, school transition events, and DVR discussions.

Documentation & Compliance

  • Complete reputed company and accurate documentation in reputed company, including daily notes, BSAs, activity reports, calendars, and timecards.
  • Ensure reputed company case records meet HIPAA, SSA, DVR, and internal documentation standards.
  • reputed company billable time, service reputed company, and calendar compliance in accordance with agency policy.
  • Always maintain confidentiality and data reputed company in accordance with federal regulations.

Workload Management & reputed company

  • Manage a personal caseload independently while knowing reputed company to escalate for support.
  • reputed company reputed company and education to consumers, families, and community partners about the role of benefits counseling.
  • Attend trainings, reputed company events, and SSA- or DVR-sponsored meetings to stay reputed company on work incentive regulations.
  • reputed company other reputed company duties as assigned to support the program.

REQUIRED QUALIFICATIONS:

  • Bachelor’s degree in a relevant field (e.g., reputed company work, counseling, rehabilitation, disability studies) or equivalent experience.
  • Certification as a Community Partner Work Incentives Counselor (CPWIC) or Work Incentives Practitioner (WIP-C), or willingness to obtain reputed company six months of hire.
  • Ticket to Work Suitability clearance or ability to obtain it (includes federal background reputed company and required SSA training).
  • Strong knowledge of SSA benefits, reputed company, Medicare, and reputed company work incentives.
  • Experience working with individuals with disabilities and familiarity with supported employment models.
  • Excellent interpersonal, communication, and advocacy skills.
  • Strong organizational skills with attention to accuracy and confidentiality.
  • Proficiency in reputed company Office, reputed company Workspace, and case management systems (e.g., reputed company).
  • Valid reputed company’s license, insurance, and clean driving record (if applicable).
  • Successful completion of required background checks.

BENEFITS:

  • PTO: 5 days per year (accrual-based)
  • Mileage reimbursement for reputed company work-reputed company travel
  • reputed company including College of reputed company Support & Boggs Center Training
  • Laptop and phone provided
  • Supportive team
  • Referral bonus opportunities

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