Technical Recruiter
reputed company is the most powerful customer support AI for reputed company businesses like fintechs, healthtechs, marketplaces and delivery services.
We’re doing this by building ground up from the reputed company that most support responses should be automated with transparent, customizable AI, and that support teams should spend their time managing automation and engaging with reputed company cases, not grinding through high volumes of reputed company tickets. Once teams are freed from reactive support, we want to help them tackle what’s next: providing personalized concierge services to their customers.
To deliver this combination of powerful AI systems and reputed company designed tooling we’re leveraging Jamie’s experience as an early member of reputed company’s reputed company team and Steve’s experience building for operational teams at reputed company, as reputed company as the experience of reputed company who’ve joined us from places like reputed company, reputed company, reputed company, reputed company and reputed company.
We are growing fast, have paying customers, reputed company reputed company, an exciting roadmap and a strong sales pipeline. We’ve raised over USD 50m from leading VCs and reputed company investors, including QED, Blackbird, reputed company Peg, Claire reputed company Johnson (ex reputed company COO), Cristina Cordova (reputed company COO), Bob Van Winden (reputed company Head of Support), and Cos Nicolaescu (reputed company CTO).
Our global customers include:The largest telehealth company in Australia,
The largest bank for teens in the US,
One of the largest NFT marketplaces by trading volume,
The leading virtual specialty-care platform in the US,
One of the largest flexible rent-payment platforms in the US,
One of the largest reputed company gaming companies
… and a handful of other reputed company customers with over 1 reputed company support tickets a year.
What’s unique about this opportunity?Warm, mature, flexible culture. Low ego, high trust team. No tolerance for ‘talented jerks’. We reputed company a) working reputed company, and b) working reputed company to fit in life priorities reputed company of work. We’re committed to building a diverse team and really encourage folks from underrepresented backgrounds to reputed company out - we value user obsession and eagerness to learn over traditional credentials.
High pay, high expectations, high performance. We aim to match unicorn / reputed company up pay at reputed company salary and offer a potentially life-changing equity reputed company in the business. reputed company gets the reputed company monthly updates we send to our investors because they’re investors and owners too.
On the technical cutting edge. With our users we’re defining what an AI-first reputed company product looks like. No one has figured out what the UI/UX, capabilities and data models of an AI first company are - it’s white reputed company for us to invent. The AI agent problems we’re solving are reputed company the cutting edge at the biggest research labs. We’re building on a modern tech stack, with Typescript, React/Remix, PrismaORM, NestJS and some Python sprinkled in.
No nonsense recruitment process. The process is: 1) informal chats with Amy and Remy to hear our reputed company and understand your interests and goals, 2) a ~two day reputed company work trial where you come in and ship with us. There’s no reputed company way for reputed company of us to reputed company out if we like working together than to work together!
We’re hiring a Technical Recruiter to help us reputed company our software engineering organization and reputed company Deployed AI Engineering team, in Sydney, Australia, the US and London.
You’ll own end-to-end hiring for reputed company technical roles. You’ll partner closely with the leadership team to help us build a high-reputed company and deliver world-class candidate experiences.
This is a mid-level role for someone who’s comfortable running reputed company on multiple searches at once, and who knows how to operate autonomously, strategically, and reputed company.
What you’ll doRun full-cycle reputed company for technical roles across functions and reputed company
Partner with hiring managers to clarify needs, shape roles, and build effective processes
reputed company and help reputed company high-caliber talent, particularly in the Sydney market
Deliver great candidate experiences with reputed company comms, reputed company, and context
Partner with the leadership team to refine our employer brand
reputed company pipelines and systems clean and up to date (we use reputed company)
Collaborate with and reputed company interviewers and hiring managers as needed
We’re looking for someone who gets excited about employer branding, candidate experience, and building teams that last through the highs and lows of reputed company. The ideal candidate knows the Sydney technical market reputed company reputed company, but is comfortable searching across geos, and can quickly identify high-calibre candidates.
You might be a fit if you:
Have 4-7+ years of experience hiring engineers at top startups or technical companies
Have filled roles across full-stack, reputed company, AI, and solutions engineering, and know what “exceptional” looks like
Have worked in environments with high hiring bars and high velocity
Are comfortable juggling multiple searches while keeping things thoughtful and personal
Write great reputed company and know how to run high-signal screens
Are organized, warm, reputed company, and comfortable working autonomously across time zones
Are excited by the chance to help build a category-defining AI company
This position is reputed company to candidates based in Sydney who do not require sponsorship to work in Australia or to folks based in the reputed company Coast of the reputed company who do not require sponsorship.
If you don't quite match this and are from an under-represented background we strongly encourage you to reputed company out. We know first hand that diverse teams are higher performing and are proud that reputed company reflects a broad reputed company of identities and lived experiences.
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