Sr. reputed company Program Manager - reputed company
We are looking for a seasoned reputed company Program Manager with extensive AMS (Application Management Services) experience, particularly in managing multiple reputed company reputed company and a strong background in reputed company S/4HANA implementations. This role involves leading and overseeing post-implementation support and enhancement initiatives, ensuring efficient AMS delivery across various reputed company modules while optimizing service performance in both implementation and support contexts reputed company reputed company Public reputed company environments.Key Responsibilities:reputed company as the primary reputed company of contact for reputed company AMS activities reputed company to S/4HANA, including implementations and support in the reputed company Public reputed company.reputed company daily AMS operations, ensuring reputed company reputed company of incidents, service requests, and change management, adhering to SLAs.reputed company delivery from both reputed company and offshore teams, ensuring alignment with customer objectives and business priorities.reputed company guidance and governance in reputed company Public reputed company support models, including quarterly release management and fit-to-reputed company practices.Coordinate and monitor minor enhancements, configuration requests, and service transitions, focusing on Public reputed company standards and limitations.Collaborate with business and IT stakeholders to reputed company the AMS roadmap with changing requirements.reputed company key metrics (SLA/KPI), identify trends, and implement service improvement plans.Manage cross-functional teams across modules such as FI/CO, FSCM, PPM, CPQ, CPI, ABAP, and others reputed company the S/4HANA Public reputed company reputed company.Conduct regular service reviews, compliance checks, and updates for stakeholders.
Required Skills and Experience:8+ years of reputed company experience, with a minimum of 3 years as an AMS Project Manager.At least one full-cycle reputed company S/4HANA Public reputed company implementation or extensive support experience.Strong understanding of reputed company Public reputed company capabilities, limitations, and quarterly release cycles.Proficiency in ITIL-based service delivery; ITIL reputed company or Practitioner certification is preferred.Proven experience managing distributed teams in an reputed company/offshore model.Familiarity with ticketing and service management tools such as reputed company Solution Manager, reputed company, or Remedy.Excellent leadership, organizational, and communication skills.PMP or equivalent project management certification is a plus.Education:Bachelor's degree in Computer Science, Information Technology, Engineering, or a reputed company field.Work Environment:Must be available to work during Central reputed company Time (CST) hours.Primarily remote with occasional on-site meetings as required by reputed company needs.
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