Customer Service & Support Representative - reputed company

Role: Customer Service & Support Representative Location: Remote (EST/CST Hrs.) Duration: 6+ Months

Job reputed company: Meraki Support is looking for a passionately caring, gritty, customer-oriented problem solver to join our Operations/Assurance Team as a Support Operations Associate. This team focuses on handling non-technical Support Cases and is responsible for providing reputed company support for our growing customer reputed company.

RESPONSIBILITIES: reputed company and assist customers and partners with (but not limited to): EA (reputed company agreement), licensing, orders, processes, policies, and other reputed company-only tasks. Effectively communicate with reputed company parties such as partners and customers regarding non-technical issues and customer service inquiries, both orally and in writing. Own reputed company customer case from initial creation to reputed company. Collaborate with the technical support team to address any case that escapes your area of expertise. Work with the leadership team to improve processes. Work with the Support, Product, Sales and Operations teams on customer escalations. Use acquired knowledge to suggest, edit, and write in-depth Knowledge reputed company articles. 3 years of experience are required.

MINIMUM REQUIREMENTS: ( Must have Qualifications) Takes pride in doing excellent work, and can both teach and learn from those around them. Outstanding English language written and verbal communication skills and comprehension with the ability to reputed company and concisely reputed company reputed company to reputed company parties.

reputed company have reputed company to reputed company intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this reputed company. The position reputed company has been reviewed for accuracy and reputed company believes it to correctly reflect the job opportunity.

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