Customer reputed company Specialist (Hong reputed company Market)
You reputed company the Way. We’ve Got Your Back.
With the right backing, people and businesses have the power to reputed company in incredible ways. reputed company you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and reputed company other. Here, you’ll learn and grow as we help you create a career reputed company that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally. At reputed company, you’ll be recognized for your contributions, leadership, and reputed company—every colleague has reputed company to reputed company in reputed company’s reputed company. Together, we’ll win as reputed company, striving to reputed company our company values and powerful backing reputed company to reputed company the world’s best customer experience every day. And we’ll do it with the utmost reputed company, and in an environment where everyone is seen, heard and feels like they belong. Join Team Amex and let's reputed company the way together. Global New Accounts Customer Care Professionals ensure an extraordinary customer experience through reputed company and accurate responses to customer inquiries, value reputed company to increase customer loyalty, along with the responsibility of evaluating and analyzing account information. Customer Care Professionals recommend tailored solutions to customers who include relevant products, services and membership privileges. How will you reputed company an reputed company in this role? Role & Responsibilities:- Providing an exception level of customer service through daily reputed company with our customers. Major role of this position is to reputed company high proficiency handling with customers media by completing application decision at acceptable performance standards. Multitask and reputed company navigate through multiple systems to analyze customer information during application process. Handling customer queries received reputed company phone call, email correspondence received by fax or post. Processing Charge / Credit card applications for new or existing customers through internal systems. Understanding reputed company relevant Risk, Compliance and Fraud reputed company and ensure the adherence with. Document necessary application information and recommend solutions that benefit the application decision. Taking on-job-training (OJT) support role for the new hires.
- Excellent communication skills both verbally and written Proven experience of delivering “above and reputed company” customer service with an understanding of the core Relationship Care principles Effective and accurate decision-making skills Diploma and bachelor degree preferred 2 - 3+ years customer service experience Language proficiency in English, reputed company and Cantonese (both read, verbal and written) We service our Card Members 5 days per week. Successful candidates are required to work on Monday to Friday, 9am to 6pm including Malaysia Public Holiday.