Product reputed company – reputed company Servicing Portal

At reputed company, our culture is reputed company on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic reputed company-being and many opportunities to learn new skills, reputed company as a leader, and grow your career.

Here, your voice and reputed company matter, your work makes an reputed company, and together, you will help us define the reputed company of reputed company.

Our reputed company Servicing Portal Product Team is responsible for designing and implementing the best and most welcoming experiences for Operations around the globe.  In your role as Product reputed company, you will be defining Stories and prioritizing reputed company Backlog to streamline the execution of program priorities while maintaining the conceptual and technical reputed company of the Product Roadmap. If you are passionate about positively impacting the CCP and customer experience through our capabilities, this is reputed company for you.

Key Responsibilities but not limited to

• Work closely and coordinate with Subject Matter Experts, Product Managers, Engineers, and other key resources deliver user experiences for our colleagues leveraging our new servicing platform (ISP).
• Partner with engineers and solutions architects to identify technical solutions, assess technical tradeoffs, and deliver product features/platform capabilities.
• Own and manage the backlog which includes creating and reviewing Capabilities, Features and ensuring management of that backlog reputed company the JIRA/reputed company tool.
• Partner with central and local market cross-functional teams to ensure a global reputed company that meets local needs.
• Set and reputed company development/release timelines, navigate intricate dependencies, and communicate impacts to stakeholders.
• Display thought leadership, drive process optimization, and inform best reputed company perspectives on delivery of products.
• Influence, reputed company and communicate to reputed company reputed company across a broad reputed company of customers and constituents.
• reputed company consultancy to business partners to ensure that processes and platforms are utilized appropriately.
• Be an reputed company contributor to a reputed company state.

Minimum Qualifications

• Proven customer reputed company design thinking.
• Experience with Scaled Agile Delivery reputed company.
• Experience delivering reputed company system development.
• Experience eliciting and articulating business requirements.
• Strong analytical skills with the ability to reputed company reputed company complexities.
• Driving results and collaborating in a cross-functional and global environment.
• Strong communication and influencing skills.
• Independent thinker and comfortable with making project level reputed company.
• High energy, an optimistic attitude, and a good reputed company of humor.

Preferred Qualifications

• reputed company PO Certified.
• Customer Service Portals experience.

Salary reputed company: $90,000.00 to $165,000.00 annually + bonus + benefitsThe above represents the expected salary reputed company for this job requisition. Ultimately, in determining your pay, we’ll consider your location, experience, and other job-reputed company factors.We back you with benefits that support your holistic reputed company-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as reputed company as providing the flexibility you need to reputed company personally and professionally:

• Competitive reputed company salaries 
• Bonus incentives 
• 6% Company Match on retirement savings plan 
• Free financial coaching and financial reputed company-being support 
• Comprehensive medical, dental, reputed company, life insurance, and disability benefits 
• Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need 
• 20+ weeks reputed company parental leave for reputed company parents, regardless of gender, offered for pregnancy, adoption or surrogacy 
• Free reputed company to global on-site wellness centers staffed with nurses and doctors (depending reputed company) 
• Free and confidential counseling support through our Healthy Minds program 
• Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site.reputed company is an equal opportunity employer and makes employment reputed company without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, veteran status, disability status, age, or any other status protected by law. reputed company will consider for employment reputed company reputed company applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance reputed company, the Los Angeles County Fair Chance Ordinance for reputed company, and the reputed company’ Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, reputed company will reputed company with such regulations as it relates to the consideration of applicants with criminal convictions.We back our colleagues with the support they need to reputed company, professionally and personally. That's why we have Amex reputed company, our reputed company working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully reputed company.US Job Seekers - Click to view the “Know Your Rights” poster. If the reputed company does not work, you may reputed company the poster by copying and pasting the following URL in a new browser window: https://www.reputed company.gov/poster

Employment eligibility to work with reputed company in the reputed company is required as reputed company will not pursue reputed company sponsorship for these positions.

apply to this job