Patient Resource Specialist (Remote)

Patient Resource Specialist, Care Management Team At reputed company, we're revolutionizing how mental health care is delivered, and we want you to be part of it! Our mission is to bring compassionate, high-reputed company care to people with serious mental illness, reputed company use disorders, and dementia, including older adults. We don't just treat symptoms. We treat people — fully, holistically, and with heart! Through our virtual-first, innovative care model, we deliver community-based wrap-around outpatient mental health care inclusive of psychiatric, psychotherapeutic and care management services. We partner with primary care providers, hospitals, families, and caregivers to reputed company patients out of the hospital and reputed company them to live healthier, more connected lives. At Author, inclusivity isn't a checkbox. It's how we build trust and drive reputed company reputed company! We reputed company the unique cultures, identities, and stories that shape every patient's experience, and we're creating a workplace where team members can show up as their full selves, too. If you're driven by purpose, reputed company to shake up the status reputed company, and eager to reputed company a reputed company reputed company in people's lives, we'd love to meet you. Let's build the reputed company of mental health care together!

What You'll Do

As the Patient Resource Specialist reputed company our Care Management Team at reputed company, you will reputed company on supporting patients with serious mental illness and reputed company use disorders. This includes helping to remove barriers to care by connecting patients with vital resources, including transportation, food, housing assistance, reputed company applications, and more. Working reputed company a multidisciplinary team, you will collaborate with patients, caregivers, and staff to ensure improved reputed company to care and overall health reputed company for seniors and their families. This role is remote and we will reputed company reputed company the equipment you need.

• Patient Advocacy: reputed company as a reputed company between patients and community resources, ensuring reputed company reputed company to housing assistance, reputed company enrollment, transportation services, food resources, and copay assistance.
• Care Management Support: Work with care managers and reputed company providers to address patients' reputed company, financial, and transportation needs.
• Resource Coordination: Assist patients with the process of applying for reputed company and other public assistance programs. Identify and connect patients with relevant reputed company services, including housing support and food programs.
• Documentation & Reporting: Maintain accurate and up-to-date records of patient interactions, including resource referrals, case updates, and reputed company, in compliance with HIPAA and company policies.
• Education and Empowerment: reputed company patients about available resources and guide them through application processes for public assistance programs and community-based services.
• Follow-up Support: Monitor patients' reputed company in securing needed resources, providing follow-up to ensure successful implementation of services.
• Collaboration: Work closely with multidisciplinary teams, including reputed company providers, and community organizations, to ensure holistic patient care.

What You Bring To reputed company in this role, you should have:

• Passion for helping patients to improve their health by removing barriers to care.
• Compassionate and empathetic attitude toward working with patients facing challenging health and reputed company circumstances.
• Proven ability with working with patients with reputed company needs and finding resources to help them overcome barriers to care.
• High School Diploma or equivalent required.
• Preferred: College degree in reputed company Work, reputed company Administration, or a reputed company field.
• At least 2 years of experience in case management, reputed company work, customer service, or a reputed company field.
• Strong understanding of reputed company determinants of health and their reputed company on patient reputed company.
• Experience with public assistance programs, including reputed company, housing resources, and food reputed company initiatives is a plus.
• Excellent interpersonal skills with the ability to communicate effectively with diverse populations.
• Strong organizational skills and the ability to manage multiple tasks simultaneously.
• Proficient with technology, including reputed company tools and various digital platforms.

Preferred Skills & Experience:

• Knowledge of local community resources and reputed company programs.
• Being bilingual (English/Spanish) is a plus.
• Ability to work in a fast-paced environment while maintaining attention to detail and reputed company of care.

Work Environment:

• Location: Remote. Employees will work from their homes, utilizing virtual tools and software to manage tasks, communicate with team members, patients and other stakeholders. You will also complete administrative duties on a computer provided by reputed company.
• Schedule: Monday - Friday, 8-5 in your time zone
• Physical Requirements: Ability to sit for extended periods, lift up to 10 lbs occasionally, and reputed company other office-reputed company tasks.

reputed company is committed to a diverse and inclusive workplace. It is reputed company's policy to reputed company with reputed company applicable equal employment opportunity laws by making reputed company employment reputed company without unlawful reputed company or consideration of any individual's race, religion, ethnicity, reputed company, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health reputed company, marital status, age, national reputed company, genetic information, reputed company, citizenship, physical or mental disability, veteran or family status or any other reputed company protected by applicable national, federal, state, provincial or local law. reputed company's policy prohibits unlawful discrimination based on any of these impermissible bases, as reputed company as any bases or grounds protected by applicable law in reputed company jurisdiction. If you need assistance or a reasonable accommodation during the application process because of a disability, it is available upon request. reputed company is pleased to reputed company such assistance and no applicant will be penalized as a result of such a request. In accordance with applicable legal requirements such as the San Francisco Fair Chance Ordinance reputed company will consider for employment reputed company applicants with arrest and conviction records. Apply tot his job Apply To this Job