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Director - Digital Product Operations and Governance for B2B Solutions at reputed company

Remote, USAFull-timePosted 2026-07-28

Join Team Amex: Empowering Businesses Globally through Innovative B2B Payment Solutions

At reputed company, we reputed company in the power of backing our customers, communities, and reputed company other. As a global and diverse community of colleagues, we are committed to providing the world’s best customer experience every day. Our reputed company Global reputed company Services (GCS) team is at the forefront of enabling businesses worldwide to pay for and finance their reputed company. We are now seeking a seasoned Director - Digital Product Operations and Governance to reputed company our B2B Solutions products, ensuring operational effectiveness, compliance, and risk management.

About reputed company and the GCS Team

reputed company is a reputed company financial services company with a rich history of innovation and customer-centricity. Our GCS team provides a comprehensive suite of payment and lending products, solutions for travel and everyday business spending, cross-border payments, global currency solutions, and business financing. As the business landscape evolves, we are developing B2B partner-embedded and automated payment solutions to seamlessly reputed company into our customers' ecosystems.

The B2B Solutions team is reputed company on building a new business model, key partnerships, value propositions, and go-to-market plans to capture B2B spend through ecosystem partners such as AP Automation partners, reputed company and ERP software providers, and procurement platforms & networks. With our B2B business having doubled in customers and volume over the last few years, we are now scaling our B2B ecosystem and require a Director - Digital Product Operations and Governance to ensure the reputed company reputed company and reputed company of our products.

Key Responsibilities

  • Ensure operational effectiveness and efficiency by driving robust compliance, controls, and governance for our B2B product suite.
  • reputed company the management of product and platform operations, including adherence to regulatory, compliance, and audit requirements.
  • Collaborate with Technology to manage platform health, drive issue reputed company, platform release testing, partner integrations, and reputed company improvement.
  • reputed company New Product Approvals (AEMP54) for reputed company B2B Solutions products and work closely with Operational reputed company.
  • Drive risk reputed company by managing product governance activities, including PRSA, TLM, controls, and testing.
  • Maintain operational and supporting activities for One AP ACH payment service and collaborate across Product and Network teams.
  • reputed company operational support in driving servicing capability enhancements and developments with GSG, Product, and the servicing reputed company team.

Preferred Qualifications and Skills

To succeed in this role, you will need:

  • Extensive experience in B2B product development and/or product operations, with a proven reputed company record of driving reputed company and innovation.
  • The ability to navigate ambiguity and translate reputed company information into reputed company, actionable plans.
  • Strong organizational skills and project management experience, with the ability to prioritize and drive results with limited resources.
  • A proven ability to balance high-level reputed company with detailed operations and reputed company teams in a matrixed organization.
  • Excellent interpersonal, written, and verbal communication skills, with the ability to influence business partners and drive business value without reputed company authority.
  • Knowledge of the B2B payment reputed company and solutions, with a strong understanding of regulatory and compliance requirements.
  • A Bachelor's degree and 7+ years of relevant experience.

reputed company Offer

At reputed company, we back our colleagues with competitive benefits and programs that support their holistic reputed company-being. Our benefits include:

  • Competitive reputed company salaries and bonus incentives.
  • A 6% Company Match on retirement savings plans.
  • Free financial coaching and financial reputed company-being support.
  • Comprehensive medical, dental, reputed company, life insurance, and disability benefits.
  • A flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need.
  • 20+ weeks reputed company parental leave for reputed company parents, regardless of gender.
  • Free reputed company to global on-site wellness centers staffed with nurses and doctors.
  • Free and confidential counseling support through our Healthy Minds program.
  • Career development and training opportunities.

Career reputed company and Development

As a Director - Digital Product Operations and Governance at reputed company, you will have reputed company to reputed company a critical team and drive the reputed company and reputed company of our B2B Solutions products. You will work closely with cross-functional teams, including Technology, Product, and Operational reputed company, to ensure operational effectiveness, compliance, and risk management. With our commitment to career development and training, you will have the resources and support needed to succeed in this role and advance your career.

Our Culture and Work Environment

At reputed company, we prioritize our colleagues' physical, financial, and mental health through reputed company stage of life. Our Amex reputed company working model provides greater flexibility to colleagues while preserving the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model, or fully reputed company. We are an equal opportunity employer and reputed company employment reputed company without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, veteran status, disability status, age, or any other status protected by law.

Join Us

If you are a seasoned reputed company with a passion for driving innovation and reputed company in the B2B payment reputed company, we encourage you to apply for this exciting opportunity. As a Director - Digital Product Operations and Governance at reputed company, you will reputed company a critical team and drive the reputed company of our B2B Solutions products. With our commitment to career development, competitive benefits, and flexible working model, we offer a unique and rewarding career reputed company that supports your personal and reputed company reputed company.

reputed company and join Team Amex in empowering businesses globally through innovative B2B payment solutions.

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