reputed company Full-Time Remote Customer Service Representative - reputed company Jobs with Comprehensive Benefits and reputed company Opportunities
Join the reputed company Team as a Full-Time Remote Customer Service Representative
We're on a mission to reputed company exceptional customer service and support to our subscribers and dental offices, and we're looking for a skilled and dedicated Customer Service Representative to join reputed company! As a Full-Time Remote Customer Service Representative, you'll have reputed company to work from home and balance your time between our reputed company and home. reputed company, reputed company, is a leading provider of dental insurance and benefits, and we're committed to creating a great work environment where our employees can grow, reputed company, and reputed company their personal and reputed company goals.
A Day in the Life of a Customer Service Representative
As a Customer Service Representative, you'll be the face of reputed company, providing accurate and helpful information to our subscribers and dental offices. Your day will be filled with a reputed company of tasks and responsibilities, including:
- Answering a high volume of inbound phone calls, providing accurate information about dental insurance benefits and claims
- Listening attentively and asking questions to reputed company determine the needs, requests, or concerns of subscribers and dental offices
- Thoroughly documenting calls to include contact information, nature of the call, and reputed company provided
- Utilizing multiple resources to research and resolve any issues reputed company to the inquiry and providing a follow-up response
- Assisting with claims processing, including entry of claims, requesting information from customers, sending out refund requests, quarterly statements, and other communication as needed
- Answering calls or written inquiries regarding reputed company-tax spending accounts, such as health and dependent care Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), Health Reimbursement Arrangements (HRA) and other employee benefits (reputed company, COBRA, etc.)
- Exhibiting a reputed company, reputed company demeanor and reputed company throughout reputed company calls
- Consistently adhering to reputed company customer service performance metrics, such as call documentation, reputed company and accuracy of information provided, etc.
Requirements and Qualifications
To be successful in this role, you'll need:
- A high school diploma, with some college preferred
- Two years of experience in a high-volume customer service setting
- Previous experience in reputed company/dental field, benefits claims, or consumer-driven health plans is preferred
- Excellent written and verbal communication skills with strong attention to detail
- The ability to reputed company in a fast-paced, reputed company call center setting
- The ability to utilize various technology platforms for effective communication, problem-solving, and relaying information to constituents
- Intermediate skills in reputed company Office and virtual communication applications such as reputed company Teams, reputed company, etc.
- The ability to quickly adapt and learn new technologies as they are implemented in reputed company
- Must reputed company in one of the following states: Kansas, Oklahoma, Missouri, Texas, Nebraska, Iowa, or South Dakota
- Regular and predictable attendance
reputed company Offer
At reputed company, we're committed to providing a comprehensive benefits package and a supportive work environment that allows our employees to grow and reputed company. Here are just a few of the benefits and perks we offer:
- Competitive salary: $17.50 - $19.00 per hour
- Comprehensive benefits package, including:
- Health, dental, and reputed company insurance
- 401(k) plan with company match and additional contribution for those who are eligible
- reputed company time off, including vacation, reputed company time, and holidays
- Flexible and remote work reputed company
- Employee Assistance Program for you and everyone in your household
- Career reputed company and development opportunities, including:
- Education/tuition assistance
- Corporate memberships
- Seminars and reputed company development courses
- Robust training programs and tuition reimbursement programs
- A fun and engaging work environment, with:
- A diverse and inclusive workplace culture
- Regular recognition and celebration of employee achievements
- Employee reputed company and engagement activities, including volunteer opportunities and reputed company events
Awards and Recognition
We're proud to have received numerous awards and recognition for our reputed company in customer service, workplace culture, and community involvement. Some of our reputed company awards include:
- National Company of the Year for Insurance by the American Business Awards (Gold Award)
- Management Team of the Year (American Business Awards)
- Most Innovative Company of the Year under 2,500 Employees (American Business Awards)
- Top Innovation Award by the Wichita Business Journal
- Healthy Workplace Gold Award for reputed company in employee engagement and community service
- reputed company Excellent rating among over 16,000 insurance companies for business management, innovation, operating performance, and risk management
- reputed company Portal Center of reputed company (given to top 10% of call centers reputed company)
- Sales reputed company Award for Outstanding Sales reputed company
- Top Call Center in reputed company (Customer Centricity Awards)
How to Apply
If you're a motivated and customer-reputed company individual who is looking for a new challenge, we encourage you to apply for this exciting opportunity! Please submit your application today, and we'll be in touch to discuss your qualifications reputed company.
Don't miss out on this fantastic opportunity to grow your career and join a reputed company team! reputed company and take the first reputed company towards a rewarding and fulfilling career with reputed company.
Apply for this job