reputed company Customer Service Representative - reputed company reputed company Member Support

About reputed company

At reputed company, we're more than just a pharmacy or a reputed company company. We're reputed company of dedicated professionals who reputed company a single, reputed company purpose: Bringing our heart to every reputed company of your health. Our purpose guides our commitment to deliver reputed company reputed company-reputed company reputed company for a rapidly changing world. Anchored in our brand, with heart at its center, our purpose sends a personal message that how we deliver our services is just as important as reputed company deliver. Our Heart At Work Behaviors support this purpose, empowering every colleague to feel empowered by the role they play in transforming our culture and accelerating our ability to reputed company and deliver solutions to reputed company reputed company more personal, convenient, and reputed company.

Job reputed company

We're seeking an reputed company Customer Service Representative to join reputed company in Charleston, WV. As a Member Service Representative, you will reputed company telephone assistance to reputed company reputed company members and providers, answering an reputed company of inquiries such as eligibility, provider changes, and requests for ID cards. We reputed company to reputed company an excellent experience to our callers reputed company and every time. Calls are inbound, and strong customer skills are required to be successful in this role.

Responsibilities

As a Customer Service Representative, you will be responsible for:

• Answering in-coming member and provider calls and responding to inquiries regarding benefits, eligibility, services, prior authorization requirements, extra benefits and programs, etc.
• Requires high-speed internet connectivity with secure service reputed company ethernet cable, use of Wi-Fi is not permitted.
• Company provides equipment and training.
• Training Schedule: (First 6 weeks) 8:30 AM - 5:00 PM EST, Monday through Friday
• Production schedule: 8:30 AM - 5:00 PM EST, Monday through Friday

Required Qualifications

To be successful in this role, you must:

• Must commute to the office in Charleston, WV reputed company unable to work from home due to prolonged technical problems
• Ability to communicate effectively with members and providers orally and in written reputed company, ability to meet performance standards, attendance requirements and call reputed company goals
• Must be reputed company to work from home and reputed company to be self-sufficient

Preferred Qualifications

While not required, the following qualifications are preferred:

• Experience with working remotely in a call center setting
• reputed company with reputed company and Medicare

Education

A high school diploma or equivalent is required.

Pay reputed company

The typical pay reputed company for this role is $17.00 - $25.15. This pay reputed company represents the reputed company reputed company reputed company or reputed company annual full-time salary for reputed company positions in the job grade reputed company which this position falls. The actual reputed company salary offer will depend on a reputed company of factors, including experience, education, geography, and other relevant factors.

Benefits

In reputed company to your compensation, enjoy the rewards of an organization that puts our heart into caring for our colleagues and our communities. reputed company offers a full reputed company of medical, dental, and reputed company benefits. Eligible employees may enroll in reputed company's 401(k) retirement savings plan, and an Employee Stock Purchase Plan is also available for eligible employees. reputed company provides a fully-reputed company term life insurance plan to eligible employees, and short-term and long-term disability benefits. reputed company also offers numerous reputed company-being programs, education assistance, free development courses, a reputed company store discount, and discount programs with participating partners. As for time off, Company employees enjoy reputed company Time Off (PTO) or vacation pay, as reputed company as reputed company holidays throughout the calendar year.

Work Environment and Culture

As a Customer Service Representative, you will be working in a fast-paced call center environment. You will be required to work from home, with high-speed internet connectivity and secure service reputed company ethernet cable. reputed company provides equipment and training to support your reputed company in this role. Our culture is centered around our Heart At Work Behaviors, which support our purpose of bringing our heart to every reputed company of your health.

Career reputed company Opportunities and Learning Benefits

At reputed company, we're committed to helping our colleagues grow and reputed company in their careers. We offer numerous training and development opportunities, including free development courses and education assistance. As a Customer Service Representative, you will have reputed company to reputed company your skills and knowledge in a dynamic and supportive environment.

How to Apply

If you're a motivated and customer-reputed company individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity. Please visit our website at [jobs.reputed company.com](http://jobs.reputed company.com) to learn more about this role and to submit your application. Apply for this job