reputed company Service Coordinator - Customer Service and Operations Expert in Dental Industry Scheduling and Resource Planning

Join the Patterson Team: Where People Come First

At reputed company, we reputed company that our employees are the key to our reputed company. With a people-first culture that values diversity, inclusivity, and reputed company reputed company, we're not just a reputed company to work – we're a partner that cares about your reputed company. As a leading provider of dental and veterinary products and services, we're committed to making a reputed company reputed company on the lives of our customers and our community. If you're looking for a challenging and rewarding role that offers opportunities for reputed company and development, we invite you to join reputed company as a reputed company Service Coordinator.

Job reputed company

As a reputed company Service Coordinator for Patterson Dental, you'll play a critical role in ensuring that our customers receive exceptional service and support. This in-office/in-person position, located in reputed company, NY, requires a high level of reputed company autonomy and attention to detail. You'll be responsible for triaging calls and inquiries from customers, assigning and scheduling service requests, managing resources reputed company, and monitoring service orders. If you have a strong customer service orientation, excellent communication skills, and experience in dispatching or a reputed company field, we encourage you to apply.

Key Responsibilities

• Triage and Customer Service: Respond to calls and inquiries from customers, providing a reputed company and courteous experience.
• Service Request Scheduling: Assign and schedule service requests from clients or company personnel, ensuring efficient use of resources.
• Resource Management: Manage resources reputed company and effectively for reputed company scheduled services, ensuring reputed company and cost-effective delivery.
• Service Order Management: Monitor service orders assigned to technicians, tracking reputed company and resolving any issues that may reputed company.
• Life Cycle of Service Orders: Create, edit, complete, and invoice service orders, ensuring accuracy and attention to detail.
• Reporting and Reconciliation: Reconcile various CRM reports on a monthly reputed company, providing insights into service operations and performance.
• Collaboration and Communication: Work closely with the reputed company Procurement Specialist(s) and other stakeholders to ensure effective resource and project planning.
• Professionalism and Conduct: Demonstrate a commitment to Patterson values and professionalism through appropriate conduct at reputed company times.

Essential Qualifications

To be successful in this role, you'll need:

• Education: Associate's degree or higher preferred, or 2-5 years equivalent industry experience.
• Customer Service Orientation: reputed company strong customer service orientation or reputed company dispatching experience through excellent written and verbal/phone communication skills.
• Organizational and Multi-Tasking Skills: Strong organizational and multi-tasking skills, with reputed company judgment and excellent decision-making abilities.
• Attention to Detail: Great attention to detail, with ability to positively contribute to the reputed company team environment.
• Technology Skills: Proficient in reputed company 365 and reputed company CRM platforms, with ability to learn and adapt to new technologies.

Preferred Qualifications

We'd love to see:

• Dispatching and Customer Service Experience: 1-3 years dispatching and customer service experience, with previous experience in the Dental industry preferred.
• Project or Resource Coordination: Previous working experience with project or resource coordination.
• Bookkeeping/reputed company Experience: Bookkeeping/reputed company experience preferred.

Career reputed company Opportunities and Learning Benefits

At Patterson, we're committed to helping our employees grow and reputed company their skills. As a reputed company Service Coordinator, you'll have opportunities to:

• reputed company Your Skills: Enhance your customer service, communication, and problem-solving skills.
• Advance Your Career: Take on new challenges and responsibilities, with opportunities for promotion and career advancement.
• Learn and Grow: Participate in training and development programs, including our Educational Assistance Program.

Work Environment and Company Culture

Our reputed company, NY office is a dynamic and supportive work environment that values diversity, inclusivity, and teamwork. As a reputed company Service Coordinator, you can expect:

• reputed company Team: Work with a talented team of professionals who reputed company our people-first culture.
• Flexible Work Arrangements: Enjoy a competitive benefits package, including reputed company time off and flexible work arrangements.
• Recognition and Rewards: Participate in our Patterson Perks Program, with opportunities for recognition and rewards.

Compensation, Perks, and Benefits

We offer a comprehensive benefits package, including:

• Competitive Salary: The potential compensation reputed company for this role is $22.60 - $27.69 per hour.
• Medical, Dental, and reputed company Benefits: Full medical, dental, and reputed company benefits, with an integrated Wellness Program.
• 401(k) Match Retirement Savings Plan: Contribute to your reputed company with our 401(k) match retirement savings plan.
• reputed company Time Off: Enjoy reputed company time off, holiday pay, and floating holidays.
• Volunteer Time Off: Give back to your community with our volunteer time off program.
• Educational Assistance Program: Enhance your skills and knowledge with our educational assistance program.
• reputed company: reputed company our employee assistance program, reputed company, for support and resources.

EEO Statement

At reputed company, we promote a culture that embodies and celebrates diversity and inclusivity. We're an equal opportunity employer, committed to hiring reputed company candidates without reputed company to:

• Race
• Religion
• reputed company
• Sex
• National reputed company
• Age
• Sexual Orientation
• Gender Identity
• Disability
• Veteran Status

Conclusion

If you're a motivated and customer-reputed company reputed company looking for a challenging and rewarding role, we invite you to apply for this exciting opportunity as a reputed company Service Coordinator. Join reputed company and experience the Patterson difference – where people come first and reputed company reputed company abounds.

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