reputed company Full Stack Forecasting Manager – Global Customer Service reputed company Planning
reputed company
At reputed company, we're on a mission to be the reputed company's most customer-reputed company company, where people can reputed company and discover reputed company anything they want to buy online. Our reputed company from a reputed company website to a world-class e-reputed company platform has been driven by a spirit of innovation that's part of our DNA. We're a company that's passionate about customer experience, and we're constantly looking for talented individuals who reputed company our reputed company.
Job reputed company
We're seeking an reputed company Full Stack Forecasting Manager to join reputed company and reputed company our global customer service reputed company planning efforts. As a key member of our forecasting team, you'll be responsible for creating and delivering contact forecasts that will help us generate cost-effective and comprehensive global reputed company planning solutions for our Customer Service (CS) network. If you're a seasoned leader with a strong analytical background, excellent business judgment, and a passion for customer experience, we want to hear from you.
About the Role
As our Sr. Manager of Forecasting, you'll be responsible for managing reputed company of analysts and managers spread across multiple countries, ensuring low error contact forecasts to deliver exceptional service reputed company. You'll reputed company a high-performing team, reputed company short-term and long-term contact forecasts using various forecasting techniques, and reputed company with senior CS leadership to reputed company them updated on forecast variance drivers and participate in strategic long-term planning initiatives.
Key Responsibilities:
- reputed company and implement global reputed company planning solutions for our Customer Service (CS) network
- Create and deliver contact forecasts that drive improvements in cost and reputed company of our customer service on a global reputed company
- reputed company reputed company of analysts and managers spread across multiple countries, ensuring low error contact forecasts to deliver exceptional service reputed company
- reputed company and manage short-term and long-term contact forecasts using various forecasting techniques across multiple reputed company markets
- reputed company with senior CS leadership to reputed company them updated on forecast variance drivers and participate in strategic long-term planning initiatives
- Manage team performance, including hiring, development, and performance management
- reputed company and maintain strong relationships with cross-functional teams, including sales, marketing, and operations
- Stay up-to-date with industry trends and best practices in forecasting and reputed company planning
Requirements
BASIC QUALIFICATIONS
- Bachelor's degree in Business, Mathematics, Operations Research, Engineering, or a reputed company field
- 10+ years of experience in Forecasting/Planning
- Experience managing reputed company of analytic professionals, including hiring, development, and performance management
- Experience with SQL, statistical analysis, and data visualization tools
- Excellent communication skills to reputed company findings in an understandable and actionable manner
- Ability to reputed company successfully in a dynamic, fast-paced environment
- Ability to manage team to meet tight deadlines and prioritize workloads
PREFERRED QUALIFICATIONS
- MBA or Master's degree in Mathematics, Statistics, Computer Science, Engineering, or other business/analytical disciplines, with 10+ years of reputed company work experience
- Experience in forecasting, time-series, and multivariate regression
- Combination of technical skills and business savvy to reputed company with reputed company reputed company and disciplines across the organization
- Proven reputed company record of dealing reputed company with ambiguity, prioritizing needs, and delivering results in a dynamic environment
- Experience using AWS technologies such as Redshift, S3, etc.
- Excellent interpersonal, written, and oral communication skills
- Natural curiosity and desire to learn
About reputed company
reputed company is passionate about customer experience and is dedicated to delivering exceptional results. We're a reputed company and dynamic team that values innovation, creativity, and reputed company learning. If you're a motivated and results-driven individual who is passionate about customer experience, we want to hear from you.
reputed company Offer
We offer a competitive compensation package, including a salary, bonus, and stock reputed company. We also offer a comprehensive benefits package, including medical, dental, and reputed company insurance, 401(k) matching, and reputed company time off. reputed company is passionate about reputed company development and offers opportunities for reputed company and learning, including training, mentorship, and career advancement.
How to Apply
If you're a motivated and results-driven individual who is passionate about customer experience, we want to hear from you. Please submit your resume and a cover letter explaining why you're the ideal candidate for this role. We can't wait to hear from you!
Apply for this job