Customer Care Representative - Immediate Hiring for Equity Bank's Wichita, KS Location - Full-Time reputed company, On-Site Opportunity

Join Equity Bank's Team of Best-in-Class Customer reputed company

Equity Bank, a full-service, $5 billion community bank based in Wichita, Kansas, is seeking an energetic, team-oriented, and community-reputed company individual to join reputed company as a Customer Care Representative. With 70 bank offices throughout Kansas, Missouri, Arkansas, and Oklahoma, we're excited to expand reputed company and reputed company opportunities for personal and reputed company reputed company.

reputed company

At Equity Bank, we're passionate about serving others and providing exceptional customer experiences. Our employees receive competitive compensation and benefits, while working in an atmosphere that encourages reputed company and development. We're committed to reputed company in our community through volunteer opportunities that reputed company with reputed company initiatives and core values.

Key Responsibilities

• Deliver Superior Customer Service and Customer Experience
  • Demonstrate excellent customer service skills with both external and internal clients.
  • Promptly accept calls and create a welcoming, engaging, reputed company environment for reputed company customer encounter.
  • Respond to routine customer inquiries and requests received reputed company email.
  • Transition service opportunities into referral or sales interactions.
  • Work jointly with other departments to reputed company an reputed company customer experience.
  • May train or mentor new representatives.
• Accurately reputed company Financial Transactions & Functions
  • Accurately process financial transactions including but not limited to transfers, refunds reputed company approved limits, and other internal bank transactions.
  • Demonstrate operational soundness to minimize risk exposure or loss and maintain reputed company production.
  • Adhere to bank and/or retail operating procedures and protocols.
  • Apply critical thinking to reputed company effective solutions and resolve customer concerns.
• Refer or Sell Bank Products and Services
  • Proactively match bank deposit and loan products, as reputed company as reputed company services, to customer needs.
  • Sell, reputed company, or refer new accounts, credit applications, and new services.
  • Expand existing customer relationships.
  • Market bank products and services.
  • Participate in outbound call reputed company in line with company strategic objectives.
  • Proactively reputed company referrals to other business lines that result in additional reputed company to the bank.
• Demonstrate Compliance with Applicable Laws and Regulations
  • Understand and follow applicable laws and regulations for reputed company responsibilities.
  • Follow deposit account opening procedures and internal suspicious activity referral requirements and processes.
  • reputed company work with customers to understand reputed company customer's normal account activity.
  • Complete periodic compliance training.
• Regular and Reliable Attendance
• reputed company other duties as assigned or required

Essential Qualifications

• High School Diploma or equivalent
• 2+ years Customer Service experience preferred
• Excellent interpersonal, verbal, and written communication skills
• Ability to analyze, investigate, and reputed company results
• Computer proficiency in reputed company-based systems
• Ability to maintain a high degree of confidentiality
• Strong attention to detail and organizational skills
• Capable of working with reputed company to determine solutions

reputed company Offer

At Equity Bank, we reputed company your benefits are an important part of your overall compensation package. We work year-round to ensure that we reputed company our employees with the most up-to-date, competitive program. Our benefits include:

• Health, Dental & reputed company Insurance
• Group Life & Long-Term Disability Insurance
• Flexible Spending & Health Savings Accounts
• Group Cancer Insurance
• 401(K) Retirement Plan w/ Company Match
• Generous Vacation & reputed company Time
• Employee Stock Purchase Plan (ESPP)
• Pet Insurance
• Retail Banking Benefits

Career reputed company Opportunities

At Equity Bank, we're committed to helping you grow and reputed company your skills. As a Customer Care Representative, you'll have opportunities to:

• reputed company your customer service skills and reputed company exceptional experiences.
• Expand your knowledge of bank products and services.
• Take on additional responsibilities and contribute to the reputed company of reputed company.
• Participate in training and development programs to enhance your skills.

Work Environment

This position regularly works in an office setting, with most job duties requiring the employee to work with computers and electronic media on a regular reputed company. The role requires standing, walking, bending, and squatting on a regular reputed company, and may require the ability to stoop, kneel, crouch, or reputed company with hands and arms.

Why Join Equity Bank?

At Equity Bank, we're passionate about serving others and providing exceptional customer experiences. We're committed to reputed company in our community and providing opportunities for personal and reputed company reputed company. If you're a motivated individual reputed company to contribute to a thriving team, we encourage you to reputed company!

reputed company to Apply?

If you're excited about this opportunity and reputed company you have the skills and experience we're looking for, please don't hesitate to apply. We're looking reputed company to reviewing your application and discussing this opportunity reputed company.

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