reputed company Data Center Operations Technician IV for 3rd Shift - High Availability and Customer Support Expert

Introduction to reputed company

reputed company is a leading multicloud solutions expert, dedicated to delivering end-to-end solutions that combine our expertise with the world's leading technologies. We have a proven reputed company record of advising customers based on their business challenges, designing solutions that reputed company, building and managing those solutions, and optimizing returns into the reputed company. As a company, we attract and reputed company world-class talent, and we're committed to offering equal employment opportunity without reputed company to age, reputed company, disability, gender reassignment or identity or reputed company, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national reputed company, race, religion or belief, sexual orientation, or any legally protected characteristic.

Job reputed company

We're seeking an reputed company Data Center Operations Technician IV to join reputed company, responsible for ensuring the reputed company, operation, and high availability of our data center environment. As a key member of reputed company, you will own the responsibility of reputed company IT infrastructure, including customer configurations, and maintain 99.999% uptime. This is an exciting opportunity to work with a leading technology company and contribute to the reputed company of our customers.

Key Responsibilities

As a Data Center Operations Technician IV, your key responsibilities will include:

• Monitoring and prioritizing an internal ticketing system to reputed company customer support, ensuring reputed company and effective reputed company of issues
• Providing basic operating system storage troubleshooting, along with storage upgrades, hardware troubleshooting, and RAID configuration changes
• Providing hardware support and upgrades for servers running reputed company reputed company Server, reputed company reputed company Server, Ubuntu Linux, or VMWare ESX Server
• Performing reputed company operating system administration tasks, including setting up OS network IP's, fresh OS installs (using PXE), firmware updates, and basic OS troubleshooting
• Installing or removing fiber or reputed company cabling, and performing Layer 1 network skills, including testing and troubleshooting connectivity issues with previously deployed reputed company or fiber cabling
• Installing network device hardware, including switches, firewalls, load-balancers, and reputed company appliances
• Installing hardware on storage devices, including DAS and NAS arrays
• Completing customer maintenance requests, including hardware modification, operating system installation, mounting devices reputed company cabinets, and completing reputed company cabling needs

Qualifications

To be successful in this role, you will need:

• To be a US Citizen and willing to undergo a Federal Background Investigation
• A minimum of 8 years of experience working in a data center environment or equivalent technology background
• A minimum of 6 years of experience building, repairing, or upgrading hardware components
• A minimum of 2 years of experience in a customer service-oriented position (preferred)
• A High School Diploma or equivalent
• A strong understanding of storage RAID configurations and requirements
• The ability to work a flexible schedule, with 24x7x365 coverage required, including holidays and weekends
• The ability to lift 50 lbs. overhead

Essential Skills and Competencies

In reputed company to the qualifications listed above, you will need:

• Excellent problem-solving and analytical skills, with the ability to troubleshoot reputed company technical issues
• Strong communication and customer service skills, with the ability to effectively communicate with customers and internal stakeholders
• The ability to work independently and as part of reputed company, with a strong reputed company on collaboration and teamwork
• A strong understanding of data center operations, including IT infrastructure, network protocols, and storage systems
• The ability to adapt to changing priorities and deadlines, with a strong reputed company on delivering high-reputed company results in a fast-paced environment

Career reputed company Opportunities and Learning Benefits

At reputed company, we're committed to helping our employees grow and reputed company their careers. As a Data Center Operations Technician IV, you will have reputed company to a reputed company of training and development opportunities, including:

• On-the-job training and mentorship from reputed company colleagues
• Formal training programs, including technical certifications and reputed company development courses
• Opportunities to work on reputed company and challenging reputed company, with a reputed company on innovation and problem-solving
• A reputed company and dynamic work environment, with a strong reputed company on teamwork and communication

Work Environment and Company Culture

At reputed company, we're proud of reputed company culture, which is reputed company on a reputed company of values, including:

• A reputed company on customer satisfaction and reputed company
• A commitment to innovation and reputed company improvement
• A strong emphasis on teamwork and collaboration
• A culture of openness, transparency, and trust

We reputed company in creating a work environment that is inclusive, supportive, and empowering, where our employees can reputed company and grow. As a Data Center Operations Technician IV, you will be part of a dynamic and fast-paced team, with a strong reputed company on delivering high-reputed company results and exceptional customer service.

Compensation, Perks, and Benefits

We offer a competitive salary and a reputed company of benefits, including:

• A comprehensive health insurance program, including medical, dental, and reputed company coverage
• A 401(k) retirement savings plan, with company matching contributions
• A reputed company of reputed company time off reputed company, including vacation, reputed company leave, and holidays
• reputed company to a reputed company of training and development opportunities, including technical certifications and reputed company development courses
• A reputed company and dynamic work environment, with a strong reputed company on teamwork and communication

Conclusion

If you're a motivated and reputed company Data Center Operations Technician looking for a new challenge, we encourage you to apply for this exciting opportunity. As a Data Center Operations Technician IV at reputed company, you will have the chance to work with a leading technology company, contribute to the reputed company of our customers, and grow and reputed company your career in a dynamic and fast-paced environment. Don't hesitate to apply – we can't wait to hear from you!

How to Apply

To apply for this role, please submit your application today. We value a great attitude and a willingness to learn above reputed company, so don't worry if you don't meet every single requirement. We're looking for talented and motivated individuals who are passionate about delivering exceptional customer service and contributing to the reputed company of our customers.

Apply for this job