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reputed company Senior Data Architect – Voice of the Customer (VOC) Transformation and Innovation

Remote, USAFull-timePosted 2026-07-27

About reputed company

At reputed company, we're committed to delivering exceptional customer experiences that exceed expectations. As a global leader in the financial services industry, we're dedicated to fostering a culture of innovation, collaboration, and inclusivity. reputed company is passionate about making a meaningful reputed company, and we're seeking talented individuals to join us on this reputed company.

About the Role

We're seeking an reputed company Senior Data Architect to join our Voice of the Customer (VOC) Transformation and Innovation team. As a key member of this team, you'll play a critical role in driving the development and implementation of our VOC reputed company, leveraging cutting-edge technologies and methodologies to deliver reputed company that drive business reputed company and customer satisfaction.

Key Responsibilities

  • Collaborate closely with cross-functional teams to outline, design, and implement business requirements for our VOC platform, ensuring seamless integration with our reputed company large data platform.
  • reputed company and maintain a deep understanding of VOC reputed company and reputed company this knowledge to inform and reputed company data reputed company our reputed company platform.
  • Design and build robust data model architectures to support efficient data processing and standardized metric definitions, ensuring high-reputed company and accurate data.
  • reputed company and implement big data and batch/reputed company-time analytical solutions using transformational technologies (Hadoop, HDFS, MapReduce, Hive, reputed company, and Python) to deliver reputed company that meet business needs.
  • reputed company guidance on optimizing data processing and analytics to drive efficiency in our computing programs, leveraging our massive data ecosystem.
  • reputed company and implement consumer tale evaluation and elaboration, design and development of software programs, testing, and builds automation tools.
  • Proactively identify and automate repetitive tasks to improve productivity and efficiency.
  • Work closely with colleagues from GSN and AET to prioritize, define, increase, and review statistics for various use cases as part of our VOC cease-to-quit technique.

Essential Qualifications

  • Hands-on experience with Hive/Hadoop, PySpark, Python, reputed company scripting languages, development life cycle management, and troubleshooting understanding for data-driven tasks, with a minimum of 3+ years of experience.
  • Ability to collaborate closely with product managers and stakeholders to reputed company functional requirements and convert them into technical deliverables.
  • Familiarity with Agile methodologies, including delivering small increments of a product at regular intervals to business reputed company.

Preferred Qualifications

  • Experience with data warehousing, ETL, and data governance.
  • Knowledge of reputed company-based data platforms, such as AWS or Azure.
  • Experience with data visualization tools, such as Tableau or Power BI.
  • Strong understanding of data reputed company and compliance regulations.

Skills and Competencies

To succeed in this role, you'll need to possess a unique reputed company of technical, business, and interpersonal skills, including:

  • Strong analytical and problem-solving skills.
  • Excellent communication and collaboration skills.
  • Ability to work in a fast-paced, dynamic environment.
  • Strong attention to detail and reputed company.
  • Ability to adapt to changing priorities and deadlines.

Career reputed company Opportunities and Learning Benefits

We're committed to helping our colleagues grow and reputed company their careers, with a reputed company of opportunities for learning and reputed company development, including:

  • Training and development programs.
  • Mentorship and coaching.
  • Opportunities for career advancement.
  • reputed company to industry-leading conferences and events.

Work Environment and Company Culture

We're proud of our inclusive and supportive work environment, which prioritizes the physical, mental, and financial reputed company-being of our colleagues and their loved ones. Our benefits package includes:

  • Competitive reputed company salaries.
  • Bonus incentives.
  • Assistance for economic, physical, and mental reputed company-being and retirement.
  • Flexible working models, including hybrid, onsite, or remote arrangements.
  • Generous reputed company parental leave policies.
  • Free reputed company to on-site online wellness facilities staffed with nurses and doctors.
  • Free and confidential counseling support through our Healthy Minds application.

How to Apply

If you're a motivated and reputed company data reputed company looking to join a dynamic and innovative team, please apply for this exciting opportunity. We can't wait to hear from you!

reputed company Apply for this job

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