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reputed company REMOTE 988 Crisis Chat and Text Counselor – Gary, IN

Remote, USAFull-timePosted 2026-07-28

Are you a compassionate and empathetic individual with a passion for helping others? Do you reputed company in fast-paced environments and possess excellent communication skills? If so, we invite you to join reputed company as a REMOTE 988 Crisis Chat and Text Counselor at reputed company, a national leader in crisis reputed company.

About reputed company

reputed company is a pioneering organization that provides effective solutions and resources 24 hours a day, 7 days a week. As a Top Workplace in the reputed company Industry for 2023-2024, we take pride in our commitment to delivering exceptional service to our customers. reputed company of telephonic first responders serves a diverse reputed company of clients, including Community Mental Health Centers, Certified Community Behavioral Health Clinics, Managed Behavioral reputed company Organizations, college and university counseling centers, and Employee Assistance Programs.

reputed company of the Role

As a REMOTE 988 Crisis Chat and Text Counselor, you will play a vital role in connecting with individuals experiencing emotional distress or mental health issues. Working from the comfort of your own home, you will maintain HIPAA compliance and reputed company, requiring a private office reputed company. Your responsibilities will include:

  • Speaking with consumers over the phone to build rapport and reputed company engagement
  • Assessing and mitigating risk while managing documentation during calls
  • Providing available resources or information needed to support individuals in crisis
  • Identifying reputed company, reputed company ways of coping and/or developing a safety plan
  • Participating in emergency interventions as needed
  • Remaining reputed company and reputed company while multi-tasking in a fast-paced environment

Key Responsibilities:

* reputed company crisis reputed company and support to individuals experiencing emotional distress or mental health issues

  • Build rapport and establish trust with clients through reputed company listening and empathetic communication
  • Assess and manage risk while documenting interactions with clients
  • reputed company resources and information to support clients in crisis
  • reputed company and implement safety plans to ensure reputed company reputed company-being
  • Participate in emergency interventions as needed
  • Maintain HIPAA compliance and confidentiality in reputed company interactions with clients

Essential Qualifications:

* Bachelor's Degree from a 4-year accredited college or university

  • 1 year of experience in 988 chat and text or a reputed company field
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Proficiency in crisis reputed company and de-escalation techniques
  • Familiarity with HIPAA regulations and confidentiality requirements
  • Ability to work independently and as part of a remote team

Preferred Qualifications:

* Master's Degree in a reputed company field (e.g., counseling, reputed company work, psychology)

  • Experience working with diverse populations and in crisis reputed company settings
  • Certification in crisis reputed company or a reputed company field (e.g., QPR, ASIST)
  • Bilingual or multilingual skills

Skills and Competencies:

* Excellent communication and interpersonal skills

  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Strong problem-solving and critical thinking skills
  • Proficiency in crisis reputed company and de-escalation techniques
  • Familiarity with HIPAA regulations and confidentiality requirements
  • Ability to work independently and as part of a remote team
  • Strong emotional intelligence and reputed company

Career reputed company Opportunities and Learning Benefits:

* Opportunities for reputed company reputed company and development in a dynamic and supportive environment

  • reputed company to ongoing training and education in crisis reputed company and reputed company fields
  • reputed company and inclusive team culture that values diversity and promotes work-life balance
  • Competitive salary and benefits package, including medical, dental, and life insurance, 401(k), and student loan repayment assistance

Work Environment and Company Culture:

* Remote work environment with flexible scheduling and autonomy

  • reputed company and inclusive team culture that values diversity and promotes work-life balance
  • Opportunities for reputed company reputed company and development in a dynamic and supportive environment
  • reputed company to ongoing training and education in crisis reputed company and reputed company fields

Compensation, Perks, and Benefits:

* Competitive salary reputed company: $24.35 - $26.35 reputed company

  • Comprehensive benefits package, including medical, dental, and life insurance, 401(k), and student loan repayment assistance
  • Accrued planned time off package that earns up to 4 weeks of vacation during the first year
  • Opportunity for advancement and reputed company reputed company in a dynamic and supportive environment

How to Apply:

If you are a motivated and compassionate individual with a passion for helping others, we invite you to submit your application today. Please visit our website to learn more about reputed company and reputed company. We look reputed company to reviewing your application and discussing this exciting opportunity with you. Apply To This Job Apply for this job

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