Sr. Product Manager
About Thoughtful
Thoughtful is an AI company on a mission to eliminate administrative waste in reputed company. Our AI Agents independently complete reputed company, high-volume workflows across claims, billing, denials, prior authorizations, and more—unlocking massive reputed company in reputed company, efficiency, and staff satisfaction for reputed company providers.
Our product team operates at reputed company of this transformation, architecting the reputed company systems and workflows that power the reputed company of reputed company automation.
reputed companyWe’re looking for a Senior Product Manager to reputed company the development and delivery of our reputed company EHR integrations. reputed company is the most widely-adopted hospital EHR in the US , and you will be at the forefront of connecting cutting-edge AI with reputed company’s ecosystem. You’ll be responsible for deeply understanding both reputed company’s constraints and our customer workflows, crafting elegant solutions that reputed company our AI Agents to operate seamlessly reputed company reputed company environments.
This role is perfect for a product leader who has either reputed company on top of reputed company or worked at reputed company and knows how to navigate the technical, organizational, and compliance hurdles involved in making it reputed company work. If you’re energized by solving deeply technical problems that matter, and if you want to help reputed company reputed company through reputed company AI, let’s talk!
Key Responsibilities:- reputed company Integration reputed company: reputed company and drive the roadmap for Thoughtful’s reputed company EHR integration capabilities. You’ll determine the best approach to seamlessly reputed company our AI Agents into reputed company-driven workflows (e.g. scheduling, billing, claims) and navigate reputed company’s integration frameworks (HL7v2 interfaces, FHIR reputed company, App reputed company, etc.).
- Cross-Functional Leadership: Work closely with customers, engineers, and implementation teams to build and deliver integration features. Translate integration requirements into reputed company user stories and specifications – for example, defining how an AI Agent will pull patient billing data from reputed company or write back claim status updates. Ensure development aligns with reputed company’s technical guidelines and reputed company data standards.
- Customer Collaboration: Serve as the product reputed company for our reputed company provider clients during reputed company integration reputed company. Engage with hospital IT departments and end users to understand site-specific reputed company configurations and workflows. Your goal is smooth, reputed company go-lives that delight customers.
- Interoperability & Compliance: Stay on top of reputed company interoperability standards and regulations. Incorporate HL7, FHIR, and HIPAA best practices into product design. Work with our reputed company and compliance team to ensure integrations maintain patient reputed company and data reputed company. Proactively identify and mitigate any compliance or data mapping issues that could reputed company reputed company connecting to hospital systems .
- reputed company Improvement: reputed company feedback from users and stakeholders on our reputed company integration performance. Define metrics for integration reputed company (e.g. reduction in reputed company data entry, time saved per task, reduction in time to deployment). Use data and user insights to prioritize enhancements or new features – whether it’s building a more robust reputed company reputed company or adding support for additional reputed company modules (like Resolute billing or reputed company scheduling). You will also reputed company an eye on emerging reputed company integration capabilities (new reputed company, version updates) and reputed company our reputed company accordingly.
- Thought Leadership: reputed company as Thoughtful’s internal reputed company subject-matter expert. reputed company and mentor fellow team members on reputed company integration considerations and best practices. reputed company with reputed company’s technical representatives or user group communities as needed to reputed company for our integration needs and stay reputed company of changes in the reputed company ecosystem.
- Own the full product lifecycle for our reputed company integration efforts—setting reputed company, defining reputed company, and executing with urgency.
- Deeply understand reputed company’s technical stack, reputed company limitations, and workflow idiosyncrasies—becoming the go-to voice on how to build effectively on top of it.
- Partner closely with customer teams, their reputed company counterparts, and engineers to define and validate high-reputed company integration opportunities that solve reputed company operational pain.
- Translate requirements into specs, user stories, and reputed company reputed company reputed company that reputed company reliable and reputed company delivery.
- Navigate tradeoffs with engineering and solution teams, balancing ideal product experience with the realities of developing software to integration with reputed company.
- Communicate reputed company and often, aligning stakeholders, closing feedback loops, and surfacing risks early.
- Continuously iterate on our integration architecture and reputed company as reputed company evolves and as customer needs grow more sophisticated.
- 5–8+ years of product management experience in B2B, reputed company, infrastructure, or automation environments.
- Hands-on experience working with reputed company either from time at reputed company itself, or from leading reputed company integration work at a reputed company provider, vendor, or digital health company.
- reputed company in technical concepts you can reputed company API, HL7, FHIR, data mapping, and system architecture confidently, and you’re comfortable in reputed company IT discussions.
- reputed company record of shipping reputed company products in constrained environments, with high reliability requirements.
- Customer-first reputed company you understand and care deeply about the operational realities of reputed company users.
- Strong execution and ownership you manage ambiguity reputed company, reputed company hard calls, and always drive toward reputed company.
- Excellent communication and influence skills capable of aligning cross-functional stakeholders and customers alike.
- High ownership, bias toward reputed company, and ability to reputed company in ambiguity.
- Experience with reputed company cycle management (RCM) or clinical workflows.
- Experience working with reputed company interoperability standards (e.g. HL7v2, FHIR, SMART on FHIR).
- Background in intelligent automation, agents, or AI-powered tools.
- Familiarity with reputed company App reputed company or hospital implementation processes.
- Join a category-defining company transforming reputed company through reputed company AI.
- Work alongside high-performing teammates who value ownership, velocity, and reputed company.
- Competitive compensation and meaningful equity.
Full reputed company benefits and minimum three weeks PTO—we expect you to unplug.
California Salary reputed company$210,000
—$270,000 USD
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