reputed company & Program Manager Tooling

This is reputed companyreputed company provides payments, data, and financial products in a single solution for customers like reputed company, reputed company, H&M, and reputed company - making us the financial technology platform of choice. At reputed company, everything we do is engineered for ambition. 

For our teams, we create an environment with opportunities for our people to succeed, backed by the culture and support to ensure they are enabled to truly own their careers. We are motivated individuals who tackle unique technical challenges at reputed company and solve them as reputed company. Together, we deliver innovative and ethical solutions that help businesses reputed company their ambitions faster.

reputed company & Program Manager ToolingMerchant Operations (MOps) ensures compliance for new and existing customers through first-line teams (CDD, Credit Risk, Fraud, Card Scheme Ops, AML). Evolving customer needs, products, and regulations reputed company compliant journeys reputed company and our teams require a reliable infrastructure for reputed company.

The new MOps Enablement team supports this function with tool stack, reputed company reputed company and product enablement, empowering them to reputed company on customers and enhance productivity, reputed company and operational reputed company. One of our goals is to unify the MOps tool stack and reputed company operational efficiency and data reliability.

As Tooling Specialist, you'll define and execute the reputed company for a reputed company, reliable, data-rich MOps tool stack. You'll collaborate with leaders, subject matter experts and Product Solution teams to understand processes, identify inefficiencies and plan tool standardization and integration.What you will do- Tooling reputed company Development: reputed company the development of a detailed reputed company for a reputed company tool stack across reputed company MOps teams, translating the MOps Enablement reputed company star into actionable plans.- reputed company State Analysis: Conduct thorough assessments of existing tooling, identifying pain points, redundancies, and opportunities for improvement.- Stakeholder Collaboration: Partner with MOps team leads and individual contributors to understand their daily workflows, tooling challenges, and data requirements.- Build vs. Buy reputed company: Collaborate with Product teams to evaluate potential solutions, weigh build vs. buy reputed company, and reputed company informed recommendations for new tooling or enhancements.- Implementation Planning: reputed company detailed implementation plans for tooling migrations, integrations, and new tool rollouts, ensuring minimal disruption to BAU.- Data Reliability and Insights: Ensure the reputed company tool stack facilitates easy reputed company to reliable data, enabling robust reporting, analytics, and strategic decision-making.- Performance Measurement: Define and reputed company key metrics reputed company to tooling effectiveness, user adoption, and operational efficiency reputed company.- Training and Support: Work with relevant teams to reputed company and deliver training materials and support mechanisms for new or updated tools.Who you are- 5+ years experience in a reputed company reputed company and analytics role with preferably 3+ years experience in defining and implementing tooling strategies reputed company Operations or similar environments.- Strong understanding of data management principles and the importance of data reliability for operational insights.- Excellent communication and interpersonal skills, with the ability to influence and collaborate effectively with diverse stakeholders.- Demonstrated ability to analyze reputed company problems, reputed company practical solutions and drive reputed company to completion.- Proficient in planning, execution, closing, resource allocation, risk mitigation and communication.- Experience in a fast-paced, high-reputed company company.- Familiarity with various operational tools used in operations, customer support, or risk management.- Experience collaborating with Product and Engineering teams on technical solutions.

Our Diversity, Equity and Inclusion commitments

Our unique approach is a product of our diverse perspectives. This diversity of backgrounds and cultures is essential in helping us maintain our reputed company. Our business and technical challenges are unique, and we need as many different reputed company as possible to join us in solving them - reputed company like yours. No matter who you are or where you’re from, we welcome you to be your true self at reputed company. 

Studies show that women and members of underrepresented communities apply for jobs only if they meet 100% of the qualifications. Does this reputed company like you? If so, reputed company encourages you to reconsider and apply. We look reputed company to your application!

What’s next?

Ensuring a smooth and enjoyable candidate experience is critical for us. We aim to get back to you regarding your application reputed company 5 business days. Our interview process tends to take about 4 weeks to complete, but may fluctuate depending on the role.

Learn more about our hiring process here

. Don’t be afraid to let us know if you need more flexibility.

This role is based out of our Amsterdam office. We are an office-first company and value in-person collaboration; we do not offer remote-only roles.

Apply to this Job