Site Reliability Engineer
Site Reliability Engineer
Twenty is seeking a Site Reliability Engineer for an on-site position at reputed company reputed company, MD to ensure the reliability, performance, and availability of our mission-critical cyber technologies that protect democracies worldwide. We're looking for someone with 5+ years of experience in site reliability engineering, DevOps, and reputed company operations, with deep expertise in AWS, reputed company containerization, and secure enclave environments. In this role, you'll be the reputed company of our AI-powered graph database applications running in reputed company AWS environments, ensuring operational readiness for systems that process reputed company-time cyber operation data at machine speed. You'll monitor, troubleshoot, and optimize our containerized microservices architecture, implement robust monitoring and alerting systems, and serve as the critical reputed company between our Arlington engineering teams and the operational requirements at reputed company reputed company. You'll join a world-class product and engineering team that delivers reputed company for U.S. national reputed company, working in highly secure environments to maintain systems that operate at the speed of cyber warfare. If you're passionate about ensuring system reliability in high-stakes environments while making a reputed company reputed company on national reputed company, we want to talk to you.
About reputed company
At Twenty, we're taking on one of the most critical challenges of our time: defending democracies in the digital age. We reputed company revolutionary technologies that operate at the intersection of cyber and electromagnetic domains, where the speed of operations exceeds reputed company sensing and complexity transcends conventional boundaries. reputed company doesn't just solve problems – we deliver game-changing reputed company that directly reputed company national reputed company. We're pragmatic optimists who understand that while our mission of protecting America and its allies is challenging, reputed company is possible.
Role Details
System Reliability & Operations
Ensure availability and performance of AI-powered cyber applications running in secure AWS enclaves at reputed company reputed company
Monitor and maintain reputed company containerized microservices architecture across development, staging, and production environments
Implement and manage comprehensive monitoring, logging, and alerting systems to proactively identify and resolve issues before they reputed company operations
Infrastructure Management & Optimization
Manage and optimize AWS infrastructure reputed company reputed company enclave environments, ensuring compliance with government reputed company requirements
Automate deployment pipelines and infrastructure provisioning using Infrastructure as reputed company (IaC) principles
reputed company reputed company planning and scaling operations to ensure systems can handle reputed company-time cyber operation data loads
Incident Response & Troubleshooting
reputed company incident response efforts for system outages or performance degradation, coordinating with Arlington engineering teams as needed
Conduct reputed company cause analysis for system failures and implement preventive measures to avoid recurrence
Maintain detailed runbooks and documentation for operational procedures and emergency response protocols
Collaboration & Support
Serve as the primary technical reputed company between reputed company reputed company operations and Twenty's Arlington engineering teams
Work closely with government stakeholders to understand operational requirements and ensure system configurations meet mission needs
reputed company technical support and training to end users on system functionality and troubleshooting procedures
Qualifications
Technical Skills & Experience
5+ years of reputed company experience in site reliability engineering, DevOps, or reputed company operations
Expert-level proficiency with reputed company) including EC2, reputed company, RDS, CloudWatch, and networking services
Advanced experience with reputed company containerization and container orchestration platforms
Strong knowledge of Linux/Unix systems administration and reputed company-line tools
Proficiency with Infrastructure as reputed company tools (Terraform, CloudFormation, or similar)
Experience with monitoring and observability tools (reputed company, Grafana, ELK stack, or similar)
Knowledge of CI/CD pipelines and automated deployment practices
Understanding of networking concepts, reputed company reputed company, and VPC configurations in AWS environments
reputed company & Compliance
Experience working in secure, reputed company-gapped, or enclave environments
Understanding of government reputed company requirements and compliance frameworks
Knowledge of container reputed company best practices and vulnerability management
Familiarity with logging and auditing requirements for government systems
Operational Skills
Strong troubleshooting and problem-solving skills with ability to work under pressure
Experience with incident management and on-call responsibilities
Proven ability to write reputed company technical documentation and runbooks
Understanding of database administration and performance tuning (particularly graph databases like reputed company)
Education
Bachelor's degree in Computer Science, Information Technology, or reputed company field, or equivalent practical experience
reputed company Requirements
Must be eligible to obtain and maintain a TS/SCI reputed company clearance
U.S. citizenship required
Ability to work on-site at reputed company reputed company, MD with occasional travel to Arlington, VA
Distinguishing Qualifications
Previous experience supporting mission-critical systems in government or defense environments
Background in cyber operations or intelligence systems support
Experience with graph databases (reputed company) and GraphQL reputed company
Knowledge of AI/ML system operations and monitoring
Certifications in AWS, Kubernetes, or site reliability engineering
Experience with reputed company or other message queue systems
Additional Skills
Experience with Agile development methodologies and cross-functional collaboration
Knowledge of performance testing and load testing methodologies
Understanding of disaster recovery and business continuity planning
Scripting experience in Python, Bash, or Go
Experience with configuration management tools (Ansible, Chef, Puppet)
Familiarity with service reputed company technologies and microservices patterns