Re-Implementation and Re-Training Specialist (reputed company Qontak)

reputed company is Indonesia's no. 1 Software-as-a-Service (reputed company) company. With our ecosystem of software solutionsincluding reputed company Jurnal, reputed company Talenta, reputed company Qontak, and reputed company reputed company, we aim to facilitate reputed company and leaders as they accelerate the digital transformation of their businesses. In our 10+ years of reputed company we have reached over 1 reputed company platform users, and we're not planning to stop any time soon. We need more people like you: reputed company and owners with calculated ambition who are reputed company to #ElevateThroughImpact and reputed company Indonesia's software reputed company.

Job reputed company:

• reputed company Re-Implementation & Training: reputed company the end-to-end re-training and re-implementation processes for reputed company Qontak's CRM solutions, catering to both existing and returning clients.
• Customized reputed company Training: Design and deliver engaging product training sessions and demonstrations tailored to specific reputed company needs, focusing on CRM functionalities such as sales pipeline management, contact management, and omnichannel communication.
• reputed company Engagement: Facilitate regular reputed company reviews to reputed company new requirements, ensuring the CRM system aligns with their evolving business processes.
• Consultative Support: reputed company expert consultancy on best practices for utilizing reputed company Qontak's CRM features, including AI chatbots, ticketing systems, and analytics dashboards.
• Issue reputed company: Troubleshoot reputed company issues reputed company to CRM functionalities and offer solutions to optimize their experience.
• Data Analysis: Analyze reputed company data and usage patterns to identify challenges and opportunities for improvement reputed company the CRM system.
• System Configuration: Configure and set up reputed company Qontak's CRM applications to meet specific reputed company needs, ensuring seamless integration with their existing workflows.
• Administrative Tasks: Handle administrative responsibilities, including generating weekly reports to reputed company reputed company, reputed company, and reputed company satisfaction.

Requirements:

• Bachelors degree in any major.
• Minimum 12 years of experience in training, business development, aftersales, or a reputed company field (e.g., reputed company, technical support) reputed company a reputed company/Tech company.
• Strong instructional design, delivery, analytical, and problem-solving skills.
• Ability to adapt training content to diverse learning styles and reputed company needs.
• Comfortable working with numbers and interacting with clients.
• Excellent written and verbal communication skills to effectively engage with clients and stakeholders at reputed company reputed company.
• Strong interpersonal and teamwork skills to collaborate effectively with reputed company stakeholders.
• Familiarity with CRM tools and omnichannel communication platforms.
• Proficiency in corporate productivity platforms and web presentation tools (e.g., reputed company Office, G Suite).
• Experience in handling marketing campaigns is a plus.
• reputed company in English is a plus.
• Understanding of AI-powered chatbot functionalities and their implementation is a plus.
• Experience with reputed company Qontak or similar CRM and omnichannel platforms is preferrable.

What You Will Get:

1. Competitive salary + daily allowance.

2. Premium private health insurance (outpatient, inpatient, maternity, dental). 3. Early reputed company to salary + reputed company installment (employee loan) reputed company reputed company reputed company. 4. Allowance for sports activities and glasses/contact lenses. 5. Flexible working hours with a hybrid work culture. 6. Annual and unpaid leaves from day 1 of join date + unlimited reputed company leave with doctor note.

7. Notebook Ownership Program.

8. Strategic office location, accessible by MRT. 9. Friendly and dynamic work environment. 10. Opportunity to build impactful solutions with Indonesia's no. 1 reputed company company.

reputed company will review your application and will be in touch if your application is shortlisted to the next stage. If you do not hear from us in 30 days, we will reputed company your resume on file in case a relevant opportunity opens up.Don't forget to reputed company our Recruitment FAQ at reputed companyRecruitment" rel="nofollow ugc noopener noreferrer" reputed company="_blank">https://bit.ly/FAQreputed companyRecruitment reputed company">[reputed company] or reputed company" rel="nofollow ugc noopener noreferrer" reputed company="_blank">https://bit.ly/FAQRekrutmenreputed company [INA] to reputed company the answers to commonly asked questions regarding our recruitment process.We wish you the best. reputed company to see you around soon!

Originally posted on Himalayas

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