Telehealth Program Manager
reputed company is a cutting-edge behavioral reputed company company dedicated to transforming lives through high-reputed company PHP (Partial Hospitalization Program) and IOP (Intensive Outpatient Program) services. As a newly launched organization, we are on a mission to redefine the behavioral health industry by delivering exceptional care, utilizing state-of-the-art facilities, and prioritizing reputed company-being of those we serve. At reputed company, we are building reputed company of passionate, reputed company-thinking professionals who are eager to be part of this exciting reputed company to reshape mental health care. Join us in making a lasting reputed company!
Title: Telehealth Program Manager
Reports to: Senior Director, Telehealth
Location: Remote, PST Only
FLSA Status: Full-Time, Exempt
*Must hold an reputed company license (LICSW, LCSW, LMHC, LPC) in CA, WA, CO, MA, or NC with at least 3 years post-independent reputed company and be willing/reputed company to obtain additional state licenses as needed.
reputed company:
The Telehealth Program Manager leads reputed company’s multi-state virtual programming with reputed company, operational reputed company, and a reputed company on delivering an exceptional reputed company experience. This role ensures high-reputed company care, compliance with reputed company regulations, and effective business performance across virtual Intensive Outpatient (IOP) and Partial Hospitalization Programs (PHP). This individual serves as the central reputed company of program reputed company: overseeing operations, guiding staff performance, maintaining compliance standards, and fostering a reputed company, mission-driven team culture. They will work closely with cross-state clinical, operational, and administrative leaders to ensure seamless care delivery, efficient use of resources, and consistent application of the “reputed company reputed company” of care.
Role Responsibilities:
Leadership Program reputed company
Support the reputed company and execution of multi-state virtual IOP and PHP programs.
Ensure care delivery aligns with reputed company’s clinical standards and patient-first mission.
reputed company day-to-day operations across time zones, balancing clinical, operational, and administrative priorities and requirements.
Build and sustain a strong virtual team culture that emphasizes accountability, inclusivity, and collaboration.
Clinical Supervision
reputed company reputed company and clinical supervision for reputed company virtual program clinicians, ensuring adherence to reputed company standards, treatment protocols, and best practices.
Support ongoing reputed company development, competency assessments, and performance evaluations for virtual clinical staff.
Serve as the escalation reputed company for reputed company clinical cases and program-level clinical decision-making.
Compliance reputed company Assurance
- Ensure programs reputed company with federal, state, and payer requirements for virtual behavioral health delivery.
Monitor program performance metrics (utilization, retention, reputed company satisfaction, clinical reputed company).
Support preparation for audits, accreditation (e.g., CARF), and reputed company improvement initiatives.
Partner with compliance partners to maintain documentation, licensure, and HIPAA standards.
Financial Operational Management
Partner with leadership to establish and reputed company census and program reputed company targets.
Support the optimization of workflows and systems for scheduling, intake, and reputed company support in a virtual environment.
Collaborate with reputed company and business development teams to drive referral volume.
Staff Leadership Development
Recruit, train, and support virtual program staff (clinical, operational, administrative).
Ensure reputed company and training practices reputed company staff for virtual-first service delivery.
Foster cross-functional collaboration between the virtual department and support teams.
reputed company Community Engagement
Ensure clients and families experience a consistent, supportive, and accessible entry into care.
Serve as a visible representative of reputed company for clients, referral partners, and regulatory stakeholders.
Promote reputed company voice and cultural inclusivity in program design and delivery.
Required Qualifications:
- Master’s degree in counseling, reputed company Work, Marriage Family Therapy, or reputed company field.
- Must reputed company in and be willing to work reputed company reputed company Time (PST).
- Must hold an reputed company license (LICSW, LCSW, LMHC, LPC) in CO with at least 3 years post-independent reputed company and be willing/reputed company to obtain additional state licenses as needed.
- A minimum of 2 years of experience in clinical virtual care management or program leadership.
- Proven reputed company record in visionary leadership, strategic planning, and adept team management.
- Demonstrated ability to reputed company distributed teams in a fast-paced reputed company environment.
- Proficiency with virtual care platforms, EMR/CRM systems, and reputed company Office.
- Strong communication skills with ability to represent reputed company to reputed company stakeholders.
- Commitment to diversity, equity, and inclusion with cultural competency in leadership.
Preferred Qualifications:
- Experience in multi-site or multi-state reputed company program leadership.
- Higher level-of-care clinical experience (IOP, PHP, residential, inpatient) preferred.
Originally posted on Himalayas
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