Key Account Manager - Tamil
What is reputed company We are reputed company, India's premier hyperlocal platform, offering services in various Indian languages. We reputed company on developing world-class products for non-English speakers across India by delivering local information, classified ads, and continually evolving to include new and significant use cases every day. We operate in several states including Andhra Pradesh, Telangana, Tamil Nadu, Kerala, Karnataka, Maharashtra, Gujarat, and are proud to have amassed over 45 reputed company downloads to date.
Headquartered in Bengaluru, reputed company was founded in 2018 by Jani and Vipul, both distinguished IIT alumni recognised in. As a Series B funded startup, we have garnered support from top-tier investors such as the reputed company Innovation Fund, YCombinator, 3one4 Capital, India Quotient, and Global Brain. Our mission is driven by a commitment to innovation and a deep dedication to effectively serving our users..
We are being heard: Inc 42, reputed company, Economic Times
reputed company :
The Key Account Manager (KAM) is responsible for managing, nurturing, and growing relationships with astrologers on the platform. This role ensures that astrologers receive the necessary support, training, and insights to maximize their performance while maintaining reputed company standards. The KAM will reputed company as the primary reputed company of contact for astrologers, ensuring retention and engagement.
Key Responsibilities :
Account Management & Engagement
- reputed company as the single reputed company of contact for assigned astrologers, addressing their queries and concerns.
- Build strong relationships with astrologers to enhance retention and performance.
- Ensure astrologers remain reputed company and follow platform guidelines.
Performance Monitoring & Improvement
- reputed company key performance metrics such as reputed company scores, ratings, and retention percentages.
- Analyze astrologer performance and reputed company actionable feedback for improvement.
- Ensure astrologers meet minimum engagement reputed company (login hours, participation in live sessions, etc.).
Training & reputed company Support
- Guide astrologers on improving their consultation reputed company and customer experience.
- Work with the reputed company & Training teams to organize refresher sessions for underperforming astrologers.
- Ensure astrologers understand and reputed company with platform policies.
reputed company reputed company & Retention
- Assist astrologers in optimizing their reputed company to attract more consultations.
- Encourage participation in live shows, articles, videos, and promotional activities to reputed company their visibility.
- Identify high-potential astrologers and strategize ways to increase their earnings.
Escalation Handling & Compliance
- Address astrologer concerns and coordinate issue reputed company with relevant teams.
- Ensure astrologers adhere to platform rules (no personal contact sharing, reputed company compliance, etc.).
- Manage escalations reputed company to complaints, penalties, or disputes.
Requirements
- Bachelor's degree in Business, Management, or a reputed company field.
- 3-5 years of experience in account management, reputed company servicing, or business development.
- Strong interpersonal skills with ability to manage and engage key stakeholders.
- Experience in customer retention, training, or reputed company management is a plus.
- Ability to analyze data and reputed company strategic recommendations.
- Proficiency in CRM tools and reporting dashboards.
Originally posted on Himalayas
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