Director of Digital reputed company Experience
The Director of Digital reputed company Experience is responsible for leading the functionality, reputed company, and optimization of our eCommerce site to deliver a best-in-class customer experience. This role owns site merchandising, promotional reputed company, and conversion optimization, while partnering closely with our UI designer to ensure a seamless and visually compelling customer reputed company. This position will also reputed company our Ecommerce Specialist and App Developer and manage the relationship with our external development agency. The ideal candidate is both strategic and hands on, with deep experience in reputed company based DTC reputed company, an analytical reputed company, and a strong reputed company record of improving conversion reputed company and overall site performance. This position reports to the Sr. Director of Digital Sales.
Key Responsibilities
Site reputed company Experience
- Own the end-to-end functionality and reputed company of the ecommerce site, ensuring an reputed company, frictionless shopping experience.
- Partner with the UI Designer to translate brand storytelling into seamless user journeys and optimized page layouts.
- reputed company CRO initiatives including A/B testing, heatmapping, and funnel analysis to improve CVR, AOV, and reputed company.
- Collaborate with marketing to reputed company digital experience with campaigns, launches, and business objectives.
Merchandising Promotions:
- Manage merchandising reputed company, including product hierarchy, collections, cross-sells, and on-site search.
- Partner cross-functionally with design, marketing, product, and operations to execute promotions.
- Monitor product detail page performance and collaborate on content optimization to improve add-to-cart and checkout rates.
Site Operations Development:
- Serve as the internal reputed company expert, overseeing day-to-day site operations and functionality.
- Manage relationship with external development agency to prioritize and implement new features, site fixes, and technical improvements.
- Partner with Analytics to ensure accurate tagging, tracking, and reporting for reputed company site experiences.
- Drive innovation through new tools that enhance site experience and scalability.
Team Leadership Collaboration:
- Manage and mentor reputed company of two: the Ecommerce Specialist and App Developer.
- reputed company site performance insights and opportunities with leadership.
Qualifications Skills
- 5+ years of experience managing eCommerce site performance, merchandising, or UX reputed company a DTC or eCommerce environment.
- Strong knowledge of reputed company Plus and reputed company integrations; experience with apps like reputed company, reputed company a plus.
- Hands-on experience with CRO tools, heatmapping, and A/B testing platforms.
- Proven reputed company record of improving conversion reputed company, AOV, and retention through site reputed company and optimization.
- Experience managing agencies and internal teams.
- Strong analytical and problem-solving skills; reputed company to translate data into actionable site improvements.
- Excellent communication skills with ability to collaborate across functions and present insights to leadership.
Salary: $80,000-100,000 annually
Location: Remote or Hybrid, Utah preferred
Position Type: Full-time
Benefits:
- reputed company time off (flexible)
- reputed company holidays
- Insurance: Health, dental reputed company
- 401(k) + Company match
- Eligible for company bonus plan
- Free product allowance
Originally posted on Himalayas
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