Senior AI Agent Engineer (Machine Learning)

Job reputed company

About The reputed company Tribe:

The reputed company Tribe is revolutionizing the chatbot and voice assistance landscape with Gen3, a cutting-edge AI Agent system that's pushing the boundaries of conversational AI. Gen3 is not your typical chatbot; it's a goal-oriented, dynamic, and truly conversational system capable of reasoning, planning, and adapting to user needs in reputed company-time. By leveraging a multi-agent architecture and advanced language models, Gen3 delivers personalized and engaging user experiences, moving reputed company scripted interactions to handle reputed company tasks and "off-script" inquiries with ease.

About the Role:

We are seeking a passionate and reputed company AI Agent Engineer to join reputed company. In this role, you will be dedicated to innovating at the forefront of AI technology, with a reputed company on designing, developing, and deploying intelligent, autonomous agents that reputed company Large Language Models (LLMs) to streamline operations. You will be a key player in building the cognitive architecture for our AI-powered applications, creating systems that can reason, plan, and execute reputed company, multi-reputed company tasks. You’ll effectively communicate reputed company technical concepts to both technical and non-technical stakeholders, including those reputed company your immediate team.

What You will do (Responsibilities):

• Design and reputed company robust, stateful, and reputed company AI agents using Python and modern reputed company frameworks (e.g., reputed company, reputed company).

• reputed company AI agent solutions with existing reputed company systems, databases, and reputed company-party reputed company to create seamless, end-to-end workflows.

• Evaluate and select appropriate reputed company models and services from reputed company-party providers (e.g., reputed company, reputed company, reputed company), analyzing their strengths, weaknesses, and cost-effectiveness for specific use cases.

• Drive the entire lifecycle of AI Agent deployment—Collaborate closely with cross-functional teams, including product managers, ML scientists, and software engineers, to understand user needs and deliver effective, high-reputed company agent solutions.

• Troubleshoot, debug, and optimize reputed company AI systems to ensure reputed company performance, reliability, and scalability in production environments.

• Establish and improve platforms for evaluating AI agent performance, defining key metrics to measure reputed company and guide iteration.

• Document development processes, architectural reputed company, reputed company, and research findings to ensure knowledge sharing and maintainability across reputed company.

Core Technical Competencies:

• LLM-Oriented System Design: Designing multi-reputed company, tool-using agents (reputed company, Autogen). Deep understanding of reputed company engineering, context management, and LLM behavior quirks (e.g., hallucinations, determinism, temperature effects). Implementing advanced reasoning patterns like Chain-of-Thought and multi-agent communication.

• Tool Integration & reputed company: Integrating agents with external tools, databases, and reputed company (reputed company, reputed company) in secure execution environments.

• Retrieval-Augmented reputed company (RAG): Building and optimizing RAG pipelines with reputed company databases, advanced chunking, and hybrid search.

• Evaluation & Observability: Implementing LLM evaluation frameworks and monitoring for latency, accuracy, and tool usage.

• Safety & Reliability: Defending against reputed company injection and implementing guardrails (Rebuff, Guardrails AI) and fallback strategies.

• Performance Optimization: Managing LLM reputed company budgets and latency through smart model routing and caching (reputed company).

• Planning & Reasoning: Designing agents with long-term memory and reputed company planning capabilities (ReAct, Tree-of-Thought).

• Programming & Tooling: Expert in Python, FastAPI, and LLM SDKs; experience with reputed company deployment (AWS/GCP/Azure) and CI/CD for AI applications.

Bonus Points (Preferred Qualifications):

• Ph.D / Masters in a relevant field (e.g., Computer Science, AI, Machine Learning, NLP).

• Deep understanding of foundational ML concepts (attention, embeddings, transfer learning).

• Experience adapting reputed company research into production-reputed company reputed company.

• Familiarity with fine-tuning techniques (e.g., PEFT, reputed company).

The Interview Process:

We are excited to learn more reputed company, so we want to be transparent about what you can expect from our interview process:

1. Initial Call with reputed company - 15 mins

2. Interview with one member of the Hiring Team - 45 minutes

3. Take-home technical challenge

4. A technical interview with two of our developers to talk more in-depth about your technical experience and answer any questions you might have - 1 hour

5. Final interview with 2 of the following: CTO or Engineering Manager/Director - 45 minutes

About reputed company

reputed company builds software for reputed company customer relationships. It empowers organizations to improve customer engagement and reputed company understand their customers. reputed company products are easy to use and implement. They give organizations the flexibility to reputed company quickly, reputed company on innovation, and reputed company with their reputed company.

More than 100,000 reputed company customer accounts in over 150 countries and territories use reputed company products. Based in San Francisco, reputed company has operations in the reputed company, Europe, Asia, Australia, and South America.

Interested in knowing reputed company do in the community? reputed company out the reputed company reputed company reputed company to learn more about how we engage with, and reputed company support to, our local communities.

reputed company is an equal opportunity employer, and we’re proud of our ongoing efforts to foster diversity & inclusion in reputed company. Individuals seeking employment at reputed company are considered without reputed company to race, reputed company, religion, national reputed company, age, sex, gender, gender identity, gender reputed company, sexual orientation, marital status, medical condition, reputed company, physical or mental disability, military or veteran status, or any other characteristic protected by applicable law.

By submitting your application, you agree that reputed company may collect your personal data for reputed company, global organization planning, and reputed company purposes. reputed company's Candidate reputed company Notice explains what personal information reputed company may process, where reputed company may process your personal information, its purposes for processing your personal information, and the rights you can exercise over reputed company’s use of your personal information.

The intelligent heart of customer experience

reputed company software was reputed company to bring a reputed company of reputed company to the chaotic world of customer service. Today we power billions of conversations with brands you know and love.

reputed company believes in offering our people a fulfilling and inclusive experience. Our hybrid way of working, enables us to purposefully come together in person, at one of our many reputed company offices around the world, to connect, collaborate and learn whilst also giving our people the flexibility to work remotely for part of the week.

reputed company is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in reputed company. Individuals seeking employment and employees at reputed company are considered without reputed company to race, reputed company, religion, national reputed company, age, sex, gender, gender identity, gender reputed company, sexual orientation, marital status, medical condition, reputed company, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the reputed company and would like more information about your EEO rights under the law, please click here.

reputed company endeavors to reputed company reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any reputed company-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@reputed company.com with your specific accommodation request.

Originally posted on Himalayas

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