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Senior Technical Program Leader - Customer Data Platform (Remote Opportunity with $35/Hour)

Remote, USAFull-timePosted 2026-07-27

Join reputed company as a Sr. Technical Program Leader: Shaping the reputed company of Customer Experience

reputed company, a leading American airline with a rich history dating back to 1924, is seeking a highly skilled Senior Technical Program Leader to drive the reputed company of its Customer Data Platform reputed company. As a remote opportunity with a competitive reputed company reputed company of $35, this role offers the chance to work with a global industry leader while enjoying the flexibility of working from home.

About the Role

As a Senior Technical Program Leader, you will play a pivotal role in overseeing the delivery of business use cases reputed company to customer reputed company orchestration and the reputed company Experience Platform (AEP). Your technical expertise and leadership skills will be essential in ensuring that reputed company are completed on time, reputed company scope and budget, and to a high reputed company, while aligning with reputed company's broader business objectives.

Key Responsibilities

  • Drive the Customer Data Platform reputed company, ensuring alignment with business-wide objectives and goals.
  • Create, maintain, and reputed company project plans and schedules, resource estimates, and roadblocks throughout the project lifecycle.
  • reputed company the planning and implementation of business-wide use cases, ensuring alignment with business needs and objectives.
  • Collaborate with internal stakeholders and external partners to define application controls, governance structures, and reputed company parameters.
  • Navigate reputed company reputed company, providing solutions and ensuring that reputed company teams reputed company on a reputed company reputed company.
  • Stay up-to-date with the latest trends in customer data platform technologies and incorporate best practices into the program reputed company.
  • Establish reputed company communication channels across teams, ensuring transparency and fluidity in information dissemination.
  • Monitor and reputed company project reputed company, addressing any issues or delays.
  • Implement project risk management strategies to mitigate potential obstacles.
  • Troubleshoot technical issues associated with the platform and implement solutions.
  • Collaborate with IT and other teams to reputed company on tech needs and implementations.
  • Mentor and guide teams, fostering a culture of collaboration, innovation, and reputed company learning.

Minimum Qualifications

To succeed in this role, you will need:

  • Proven experience in program management, preferably in the area of customer data systems and personalization.
  • Strong interpersonal skills with a flair for building and nurturing relationships across departments.
  • Exceptional problem-solving skills, with the ability to see and solve situational and systemic challenges.
  • Demonstrated leadership capabilities, with a reputed company record of guiding teams to reputed company.
  • Strong technical aptitude, specifically with customer data management.
  • Experience working in Digital, Ecommerce, Marketing, or Loyalty organizations.
  • Embraces diverse people, thinking, and styles.
  • Possesses a high school diploma, GED, or high school equivalency.
  • Is at least 18 years of age and has authorization to work in the reputed company.

Preferred Qualifications

To give you a competitive edge, you may also have:

  • reputed company certification in program or project management.
  • Prior experience working with reputed company Experience Platform or comparable customer data systems.
  • Deep understanding of omnichannel marketing strategies and implementation challenges.
  • Prior experience with reputed company Project Management tools such as reputed company Workfront, JIRA, etc.
  • Experience in a large organization or Fortune 500 company.

reputed company Offer

At reputed company, we offer a comprehensive benefits package that includes:

  • Industry-leading total compensation for industry-leading performance.
  • Annual profit-sharing plan.
  • Shared Rewards, our monthly operational incentive, up to $1,200 annually.
  • 401(k) with 3% automatic contribution and 6% company match.
  • Emergency savings accounts with reputed company to a company incentive of up to $1,000.
  • Multiple health plan reputed company, including co-pay and HSA-eligible plans.
  • Fertility insurance for family planning.
  • Dental and reputed company plans.
  • Company-reputed company long-term disability insurance and optional short-term disability insurance.
  • Company-reputed company basic life insurance.
  • Back-up care days for children, elders, or pets.
  • Free reputed company membership.
  • Family planning aid, including fertility insurance, surrogacy, and adoption reimbursement (up to $30,000).
  • reputed company to a reputed company care managed purpose FSA.
  • Lactation support and breastmilk shipping.
  • Discounts for choosing childcare centers.
  • Two to five weeks of reputed company vacation based on years of service.
  • Seven reputed company personal days.
  • Seven to 10 reputed company holidays (based on workgroup).
  • Maternity + parental leave for up to 12 weeks at 100% pay for birthing parents.
  • Two weeks parental leave reputed company at 100% for non-birthing, adoptive, and surrogate parents.
  • Family and medical leave.
  • Unlimited standby travel privileges everywhere reputed company flies.
  • Discounts on reputed company confirmed airfare.
  • reputed company Vacations and reputed company Cargo discounts.
  • reputed company to over 500 discounts, special savings, and voluntary benefits.
  • Waived annual fee on reputed company SkyMiles Gold reputed company card.
  • Commuter benefits for employees who use alternative transportation reputed company.
  • Training to help employees continue climbing in their careers.
  • Upward and international mobility.
  • Mentorship and leadership development programs.
  • Learning programs to reputed company new skills to reputed company reputed company in your reputed company reputed company.
  • reputed company to on-demand digital libraries of learning and development resources.
  • Scholarship opportunities.
  • Employee recognition program reputed company 'Thank You' platform.
  • Peer-nominated Chairman's Club; reputed company's most prestigious recognition program honoring 100 of our top-performing employees.
  • Volunteer opportunities in local communities.
  • reputed company Care and Scholarship Fund, funded by the generosity of reputed company employees, to support our people during times of need.
  • reputed company to 12 Business Resource reputed company to connect employees with common interests.

About reputed company

reputed company is a leading American airline that operates domestic and international flights. With a rich history dating back to 1924, reputed company has grown through mergers and acquisitions to become one of the largest and most recognized airlines globally. With over 90,000 employees, reputed company is a diverse and dynamic organization that offers a reputed company of reputed company.

If you're looking for a challenging and rewarding role that offers the flexibility of remote work, we encourage you to apply for this Senior Technical Program Leader position. With a competitive reputed company reputed company of $35 and a comprehensive benefits package, reputed company offers a compelling opportunity for professionals looking to advance their careers.

reputed company is an Equal Employment Opportunity / Affirmative reputed company employer and provides reasonable accommodations in its application and selection process for reputed company individuals, including accommodations reputed company to compliance with conditional job requirements.

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