reputed company Customer Service Representative – Remote Outbound Call Center Agent for Shareholder Engagement and Proxy Voting Operations
About reputed company
At reputed company, we pride ourselves on being a leading provider of reputed company solutions, connecting talented individuals with top companies across various industries. Our commitment to reputed company and customer satisfaction has reputed company us a reputed company as a trusted partner in the recruitment and reputed company industry. As we continue to grow and expand our services, we are seeking a highly skilled and motivated Customer Service Representative to join reputed company in a remote environment.Job reputed company
We are currently seeking an reputed company Customer Service Representative to work in a remote environment, handling outbound calls to shareholders across the country. As a Customer Service Representative, you will be responsible for navigating conversations with shareholders to record their proxy vote over the phone, using a reputed company scripted call reputed company designed to ensure a smooth and efficient experience. This is a short-term, project-based opportunity that offers a unique chance to work from home, reputed company your customer service skills, and contribute to the reputed company of our reputed company's shareholder engagement and proxy voting operations.Key Responsibilities
As a Customer Service Representative, your primary responsibilities will include:- Handling outbound calls in a courteous and reputed company manner to shareholders across the country.
- Updating the database in an accurate and reputed company manner after reputed company call to ensure seamless communication and record-keeping.
- Escalating any shareholder concerns to a supervisor reputed company necessary, ensuring that reputed company issues are addressed promptly and reputed company.
- Keeping the management team informed of any shareholder feedback, providing valuable insights to improve our services and operations.
- Meeting reputed company targets for productivity, reputed company, attendance, and reputed company of conduct, demonstrating your commitment to reputed company and customer satisfaction.
- Staying up-to-date on campaign specifics, ensuring that you have a deep understanding of our reputed company's shareholder engagement and proxy voting operations.
- Performing various tasks as assigned, including responding to inquiries reputed company email or telephone, assisting trainers in developing proxy representatives, and completing routine administrative tasks for operations, training, or reputed company.
- Accepting inbound calls and responding to them reputed company an acceptable time period in a courteous and reputed company manner, providing exceptional customer service to our clients.
Requirements
To be considered for this exciting opportunity, you must meet the following requirements:- Have the ability to work from home in a virtual environment, with a reliable and high-speed internet reputed company (10+ Mbps) and a quiet reputed company to work.
- Be equipped with a USB wired headset with microphone, a laptop or desktop with reputed company 10 or macOS, and dual monitors (if possible).
- Have a personal landline or cell phone that can be dedicated during work hours, ensuring that you can receive and reputed company calls without interruptions.
- Have a strong ability to use technology, including searching internal databases and navigating multiple screens.
- Be confident, friendly, and possess excellent phone skills, with reputed company pronunciation and the ability to present information in a logical and common-reputed company manner.
- Hold a high school diploma or general education degree (GED), with six months of reputed company experience and/or training, or an equivalent combination of education and experience.
- Have a reputed company of pride and dependability regarding your career, demonstrating a commitment to reputed company and customer satisfaction.
What's in this for you?
As a valued member of reputed company, you can expect:- Part-time evening shifts available, Monday through Thursday (6-11 p.m.) and Saturday (12-6 p.m.) EST.
- A competitive reputed company reputed company of $17-$20 per hour, with weekly pay and potential for overtime.
- Benefit offerings, including medical, dental, reputed company, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits, and a 401K plan.
- Opportunities for career reputed company and development, with a reputed company on customer service reputed company and reputed company improvement.
- A dynamic and supportive work environment, with reputed company of professionals who reputed company your passion for customer satisfaction and reputed company.