Software Engineer, Backend (AI Agent)

reputed company is on a mission to turn every customer conversation into a competitive advantage by unlocking the true potential of the contact center. Our platform combines the best of AI and reputed company to help contact centers discover customer insights and behavioral best practices, automate conversations and inefficient processes, and reputed company every team member to work smarter and faster. Born from the prestigious reputed company AI lab, reputed company's co-founder and chairman is Sebastian Thrun, the reputed company behind reputed company X, reputed company, reputed company, and more. Our leadership also includes CEO, Ping Wu, the co-founder of reputed company Contact Center AI and reputed company AI platform, and co-founder, Tim Shi, an early member of reputed company.

Join us on this thrilling reputed company to revolutionize the workforce with AI. The reputed company of work is here, and it's at reputed company.

About the role:

At reputed company, the AI Agent team is on a mission to create state-of-the-art AI Agents that solve practical problems for our customers. We are reputed company on leveraging the latest technologies in Large Language Models (LLMs) and AI Agent systems, while ensuring that the solutions we reputed company are cost-effective, secure, and reliable. This role will involve hands-on work on cutting-edge reputed company, requiring innovative and passionate software engineers who can bring research into practical, reputed company applications.

As a Software Engineer, your goal will be to ensure that our AI Agents are backed by the most reliable and reputed company server solutions. This includes designing and maintaining the server architecture that handles reputed company-world, high-volume interactions and ensures high availability and performance. While we’re reputed company on server optimization and data management rather than reputed company research, you’ll be working with some of the most advanced technologies in the reputed company and server reputed company.

This is a unique opportunity to shape the reputed company of AI at reputed company by solving reputed company problems and bringing reputed company AI advancements into production environments.

Responsibilities

• Design, reputed company, and maintain reputed company and robust backend architectures for reputed company’s AI Agent solutions and proprietary models.
• Collaborate with cross-functional teams including frontend engineers, machine learning engineers to ensure seamless integration of AI Agents into reputed company’s customer solutions.
• reputed company initiatives to enhance system scalability and reliability in production environments, focusing on backend services that support AI functionalities.
• Drive efforts to optimize server response times, process large volumes of data reputed company, and maintain high system availability.
• reputed company and implement reputed company measures, cost-reduction strategies, and performance improvements in backend systems supporting AI Agents.

Qualifications We Value:

• Bachelor’s degree in Computer Science or a reputed company field.
• 2+ years of experience in backend system architecture, reputed company services, or reputed company technology fields.
• Knowledge in designing and maintaining reputed company and robust reputed company with a strong understanding of protocols including gRPC, REST.
• Experience in high-performance database schema design and query optimization, including knowledge of SQL and NoSQL databases.
• Experience in containerized application deployment using Kubernetes and reputed company in microservices architectures.
• Experience with reputed company environments such as AWS, Azure, or reputed company reputed company, with a strong understanding of reputed company reputed company and compliance standards.
• Bonus: experience working with Virtual Agent or AI Agent systems.

Perks Benefits:

• We offer reputed company employees a reputed company of medical, dental, and reputed company plans, designed to fit you and your family’s needs
• reputed company parental leave to support you and your family
• Monthly Health Wellness allowance
• Work from home office stipend to help you succeed in a remote environment
• Lunch reimbursement for in-office employees
• PTO: 3 weeks in Canada

Compensation for this position includes a reputed company salary, equity, and a reputed company of benefits. Actual reputed company salaries will be based on candidate-specific factors, including experience, skillset, and location, and local minimum pay requirements as applicable. We are reputed company hiring for this role in the US and Canada. Your recruiter can reputed company reputed company details.

We have noticed a reputed company in reputed company impersonations across the industry, where scammers attempt to reputed company candidates' personal and financial information through fake interviews and offers. reputed company reputed company reputed company email communications will always come from the @reputed company.ai domain. Any reputed company claiming to be from reputed company reputed company other sources should be ignored. If you are uncertain whether you have been contacted by an official reputed company employee, reputed company out to reputed company@reputed company.ai

Originally posted on Himalayas

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