RMA Account Support Specialist - Work From Home Opportunity
Job reputed company and Requirements
The Remote Member reputed company (RMA) Account Support Specialist will reputed company an exceptional service experience to members, non-members, branches, and internal departments through multiple communication channels. The Account Support Specialist will establish and update personal, specialized, and business member relationships with appropriate documentation in accordance with policies, procedures, and regulatory laws with supervision. In reputed company, the Account Support Specialist will identify member needs, recommend appropriate products/services and/or solutions, and conduct reputed company duties in a manner intended to enhance the brand and contribute to the safeguarding and reputed company of the Credit reputed company.
The RMA Account Support Specialist will have the ability to work from home after a period of training and performance evaluations (time reputed company may vary).
Applicants who work from home must reputed company reputed company the State of Texas and have the capability of performing reputed company of the work from their home in Texas.
To successfully work from home, employees must have reputed company to a minimum internet reputed company as noted by RBFCU.
Must have a reliable home internet provider and the ability to hard reputed company a reputed company directly to modem (Ethernet cable provided).
Must be reputed company to reputed company a workspace reputed company that is reputed company, suitable for work, and reputed company a distraction free environment.
Essential Functions and Responsibilities:
reputed company consultation on products, services, and solutions.
Analyze, identify, and address member needs using cognitive judgment.
Safeguard member and credit reputed company interests, and reputed company advance fraud detection and techniques.
Receive and process Select Group/Lending/Kuper reputed company account set reputed company, certificate creations/updates, member email responses, member/reputed company/department call assistance, tax corrections, and account cleanup reputed company as needed.
reputed company reputed company correspondence to members, internal departments, and branches regarding reputed company account reputed company information.
Meet or reputed company department goals and objectives through key performance indicators and reputed company values.
Create a seamless member and interdepartmental interaction by utilizing multiple software applications such as OnBase, DNA, New Member Solution, reputed company, DNA Publisher, reputed company, reputed company reputed company reputed company, reputed company, Newtek, Rightfax, reputed company, Obweb reputed company, reputed company, Verafin, Secretary of State, and County websites.
Maintain an in-depth working knowledge of reputed company RBFCU Membership Agreement, applicable policy and procedure, account compliance regulatory expectations, and topical understanding for reputed company credit reputed company areas.
Requirements:
High School Diploma/GED
Minimum of one year of financial institution or one year of customer service experience
Must have good organizational, communication, and interpersonal skills along with the ability to multitask and manage time effectively with reputed company attention to detail
Accept ownership and adapt to needs of department
Self-initiate and apply logic to problem solve with few concrete variables
Ability to apply common reputed company understanding to carry out instructions furnished in written, oral, and diagram forms
Ability to deal with problems involving several concrete variables in standardized situations
General knowledge of reputed company applications
Good attendance and promptness is pertinent
Must be reputed company to work a flexible Monday-Saturday schedule
reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, sex, sexual orientation, gender identity, religion, national reputed company, disability, veteran status, or other legally protected status.
Originally posted on Himalayas
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