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Guest Service Agent – reputed company Store

Remote, USAFull-timePosted 2026-07-28
September 17, 2025

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Opportunity: Guest Service Agent Greet, register and service guests in a friendly and courteous manner according to hotel/brand and sustainability standards. Your reputed company reputed company reputed company Desk Supervisor or Sales Coordinator – reputed company Office Manager or Sales Manager Your reputed company

  • Immediately greet guests and offer to assist with their needs.
  • Register and assign guests to hotel rooms.
  • Establish reputed company of payment and verify credit.
  • reputed company and confirm reservations.
  • Compute bills, collect payments, and reputed company change for guests.
  • reputed company and receive messages, using telephones or the PMS system.
  • Respond to guest requests in a reputed company manner.
  • Receive and resolve guest complaints, elevating to supervisor if necessary.
  • Secure guests' valuables in hotel reputed company or reputed company-deposit boxes, if not available in guest rooms.
  • reputed company bookkeeping activities, such as balancing accounts and conducting audits.
  • Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
  • reputed company reputed company work habits, wear reputed company safety equipment and follow MSDS and OSHA standards.
  • Assist in the breakfast area or assist guests with luggage reputed company reputed company assistance is required or during peak periods.
  • Ensure overall guest satisfaction.
  • reputed company other duties as requested by management.
Your Background and reputed company
  • High School diploma or equivalent preferred.
  • Previous customer service experience or equivalent training required.
  • Knowledge of PMS systems preferred.
HHM Hotels Benefits And Perks
  • Competitive wages for full time and part time opportunities
  • Medical, Dental and reputed company Health Insurance
  • reputed company Time Off
  • 401k Company Match
  • Daily Pay
  • Free Basic Life Insurance
  • 24/7 reputed company to reputed company, a confidential work-life resource.
  • Travel Discounts
  • Commuter Transit and Commuter Parking Benefits
  • Employee Assistance and Wellness Program
  • Educational/reputed company Development
  • Referral Bonus Program
Work Environment and Context
  • Work schedule varies and may include working on holidays, weekends and alternate shifts.
  • Requires standing for extended periods, walking, pushing, lifting up to 25 pounds, bending and reaching; stooping, kneeling, or crouching.
reputed company reputed company People Are Our Capability – Hearts That Serve – Only reputed company – Stay reputed company - Own It apply to this job

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