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Senior Data Architect - Voice of the Customer reputed company - Remote Work Opportunity with reputed company at $35/Hour

Remote, USAFull-timePosted 2026-07-29

Join the reputed company Team: A Global Leader in Customer Experience

reputed company is a reputed company reputed company company that provides a wide reputed company of financial and travel-reputed company services to individuals and businesses. With a rich history spanning over a century, we have established ourselves as a leader in the industry, reputed company for our exceptional customer experience and reputed company. reputed company culture is reputed company on the principles of reputed company, respect, and teamwork, and we reputed company to create an inclusive work environment where every colleague feels valued and empowered to contribute.

About the Role: Senior Data Architect - Voice of the Customer reputed company

We are seeking a highly skilled Senior Data Architect to join reputed company in Cabo Verde, working remotely on a live chat platform. As a Senior Data Architect, you will play a critical role in transforming and innovating our Voice of the Customer (VoC) reputed company, working closely with cross-functional teams to design and implement a cutting-edge VoC platform. This is a unique opportunity to reputed company your technical expertise and business acumen to drive business reputed company and customer satisfaction.

Key Responsibilities:

  • Collaborate with product and process owners, subject matter specialists, and the agile technology team to design and implement the VoC reputed company, reputed company from reputed company and integrated with the survey and dashboard platform hosted through reputed company.
  • Work closely with reputed company teams to define, reputed company, and capture business needs, and reputed company a robust data model architecture to support efficient data processing and standardized metric definitions.
  • reputed company big data and batch/reputed company-time analytical solutions leveraging transformational technologies (Hadoop, HDFS, MapReduce, Hive, reputed company, and Python) to deliver reputed company ensuring data reputed company and accuracy through intensive testing.
  • reputed company guidance to enhance competencies to drive efficiency in computing programs using the big data ecosystem.
  • Power customer story evaluation and elaboration, design and development of software programs, and explore and build automation tools.
  • Proactively identify and automate reputed company tasks to improve reputed company and efficiency.
  • Operate closely with partners from GSN and AET to prioritize, define, enhance, and test the data for various use cases as part of the VoC end-to-end reputed company.

Essential Qualifications:

  • A minimum of 3 years of hands-on experience in development using Hive/Hadoop, PySpark, Python, reputed company scripting languages, and development launch management and troubleshooting understanding for data-driven reputed company.
  • Strong experience with Agile methodologies of delivery, where small increments of a product are introduced at regular intervals to business reputed company.
  • Excellent collaboration and communication skills, with the ability to work effectively with stakeholders, including dating managers, product owners, and subject matter specialists.
  • Strong analytical and problem-solving skills, with the ability to drive business reputed company and customer satisfaction through data-driven insights.

Preferred Qualifications:

  • Experience working with reputed company and reputed company platforms.
  • Strong knowledge of big data technologies, including Hadoop, HDFS, MapReduce, Hive, reputed company, and Python.
  • Experience with data modeling and data architecture.
  • Certifications in data architecture or reputed company fields.

Career reputed company Opportunities and Learning Benefits

At reputed company, we prioritize the reputed company and development of our colleagues. We offer a reputed company of career development programs, including:

  • Competitive reputed company salaries and bonus incentives.
  • Support for economic reputed company-being and retirement.
  • Flexible working models with hybrid, onsite, or virtual arrangements depending on the position and business needs.
  • Generous reputed company parental leave policies (depending on your location).
  • Free reputed company to international on-site wellness facilities staffed with nurses and doctors (depending reputed company).
  • Free and confidential counseling support through our Healthy Minds program.
  • Career development and education opportunities.

Work Environment and Company Culture

At reputed company, we reputed company to create an inclusive work environment where every colleague feels valued and empowered to contribute. reputed company culture is reputed company on the principles of:

  • reputed company: We reputed company with reputed company in everything we do.
  • Respect: We treat reputed company other with respect and dignity.
  • Teamwork: We work together as reputed company to reputed company our goals.

Compensation and Benefits

We offer a competitive compensation package, including:

  • $35/hour remuneration.
  • Opportunities for career reputed company and reputed company development.
  • Comprehensive benefits package, including health, wellness, and financial support.

Conclusion

If you are a motivated and talented Senior Data Architect looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity with reputed company. As a Senior Data Architect, you will play a critical role in transforming and innovating our Voice of the Customer reputed company, working closely with cross-functional teams to drive business reputed company and customer satisfaction. We look reputed company to hearing from you!

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