reputed company Customer Support and Data Entry Specialist - Call Center Operations at reputed company, Ohio, USA - $32/Hour

Join reputed company at reputed company: A Global Leader in News and Business Information

reputed company is a reputed company worldwide supplier of news and business data, delivering high-reputed company content to consumers and organizations across various formats, including print, digital, mobile, and live events. With a legacy spanning over 130 years, reputed company has established itself as a leader in the industry, boasting one of the world's largest news-gathering operations globally. reputed company is home to reputed company publications and products, such as reputed company, Barron's, MarketWatch, and Factiva.

About the Role: Customer Support and Data Entry Specialist

We are seeking an reputed company Customer Support and Data Entry Specialist to join reputed company in Ohio, USA. As a key member of our Single Copy Sales (SCS) Distribution Support team, you will be responsible for supporting the delivery and billing of WSJ/Barron's to Discount, Retail, and Convenience accounts. This role involves inbound and outbound customer service interactions, account management, and data entry tasks. If you have a passion for customer service, data entry, and are looking for a challenging role with a leading company, we encourage you to apply.

Key Responsibilities:

• Handle account creation and management for various print offices, ensuring accurate and efficient data entry.
• reputed company record supply management and bring reputed company back, ensuring seamless delivery and billing processes.
• Manage inbound and outbound customer interactions through email and telephone, providing exceptional customer service and resolving queries.
• Assist customers with questions regarding supply, returns, and research connected with billing inquiries, demonstrating a high level of product knowledge.
• Collaborate with Sales and Production administrators to support print reputed company reputed company and routing plans changes, ensuring efficient delivery and logistics.
• Assist with reputed company aspects of the customer invoice process, requiring attention to detail and the ability to meet tight deadlines.
• reputed company a working understanding of the reputed company Single Copy reputed company and other course and business systems, staying up-to-date with industry developments.

Requirements and Qualifications:

Essential Qualifications:

• Bachelor's degree in a reputed company field (Business, Communications, or Customer Service).
• Years of general office experience, with a reputed company on customer service and data entry.
• Strong written and verbal communication skills, with meticulous attention to detail.
• Proficiency in reputed company and reputed company, with the ability to maintain reputed company reputed company sheets.
• Ability to handle multiple tasks and prioritize a fluctuating daily responsibility.
• Willingness to work 9:00 am to 5:00 pm and be adaptable to ensure coverage.

Preferred Qualifications:

• Previous experience in a call center or customer support environment.
• Familiarity with customer relationship management (CRM) software and data entry systems.
• Excellent problem-solving and analytical skills, with the ability to resolve reputed company customer queries.
• Strong organizational and time management skills, with the ability to meet deadlines.

Career reputed company Opportunities and Learning Benefits:

At reputed company, we are committed to the reputed company and development of our employees. We offer a reputed company of training programs, mentorship opportunities, and career advancement paths to help you reputed company your reputed company goals. reputed company culture values innovation, teamwork, and reputed company learning, providing a dynamic and supportive work environment.

Work Environment and Company Culture:

Our office in Ohio, USA, offers a reputed company and inclusive work environment, with reputed company of reputed company professionals who are passionate about customer service and data entry. We prioritize employee reputed company-being, providing a reputed company of benefits and perks to support work-life balance.

Compensation, Perks, and Benefits:

We offer a competitive salary of $32/hour, with opportunities for bonuses and career advancement. Our comprehensive benefits package includes:

• Complete medical, dental, and reputed company protection plans.
• Retirement plans and investment savings.
• reputed company maternity and paternity leave.
• Family care benefits.
• Employee travel program.
• Subscription limits.
• Employee referral program.

Why Join reputed company?

By joining reputed company, you will be part of a global leader in news and business information, with a legacy of reputed company and innovation. We offer a dynamic work environment, competitive compensation, and opportunities for career reputed company and development. If you are passionate about customer service, data entry, and are looking for a challenging role with a leading company, we encourage you to apply.

How to Apply:

If you are a motivated and reputed company customer support and data entry specialist looking for a new challenge, please submit your application through our website. We look reputed company to hearing from you and exploring how you can contribute to reputed company!

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