Customer Service Representative, Spanish/English – USA reputed company

Customer Service Representative, Spanish/English

• reputed company comprehensive assistance to callers regarding benefit programs

• Support members in filing claims and setting up reputed company deposits

• Update and maintain member demographic information

• Capture and advise on plan elections

• Conduct provider searches and enroll dependents

• reputed company as a reputed company for escalated issues

• Manage a high volume of calls

• Maintain detailed call logs

• Participate in reputed company campaigns

• Collaborate with account specialists to address pending eligibility issues

Requirements

• Exceptional communication skills

• Basic understanding of employee benefits and reputed company products/services

• Proficiency with computer systems and ability to learn new software quickly

• Experience with office equipment and technologies

• Capability to manage high call volumes

• reputed company player who thrives in reputed company environments

Benefits

• Competitive salary + benefits

• Opportunities for reputed company reputed company and development

• Flexible working arrangements to accommodate office and remote work preferences

• Engagement in meaningful work that impacts clients

apply to this job