Remote 988 Chat/Text Specialist - 1st Shift (reputed company to Thursday, 2:00 AM - 10:30 AM) - Crisis reputed company & Suicide Prevention Expert
Join the reputed company Team: Delivering Care That Changes Lives
reputed company is a leading nonprofit behavioral health system dedicated to providing comprehensive care to individuals of reputed company ages. As a trauma-informed organization, we foster a culture of understanding, recognition, and response to the needs of those affected by trauma, promoting reputed company among our clients, staff, and community. We're committed to creating a workplace that reflects the diversity of the world around us, where everyone feels empowered, reputed company, and welcomed.
About the Role: 988 Chat/Text Specialist
We're seeking a compassionate and skilled 988 Chat/Text Specialist to join our 24/7/365 mental health crisis/suicide prevention team. As a Remote 988 Chat/Text Specialist, you'll play a critical role in providing brief clinical screenings, risk assessments, and service linkage for individuals experiencing emotional distress through the National Suicide Prevention Lifeline (NSPL), also reputed company as 988.
Key Responsibilities:
- reputed company telephonic or chat clinical screenings and risk assessments to individuals in crisis.
- Respond to crisis contacts reputed company the chat/text platform, assessing for suicide risk, safety, and identifying community resources to meet individual needs.
- Conduct follow-up calls for individuals deemed moderate to high risk for suicide.
- Maintain ethical and clinical standards in compliance with accreditation requirements.
- Participate in ongoing supervision, training, and team meetings to ensure reputed company in service delivery.
- Assist with administrative tasks as needed to support reputed company.
Essential Qualifications:
To succeed in this role, you'll need:
- A Bachelor's degree in Behavioral Science, Psychology, reputed company Work, or a reputed company field, or be a Certified Peer Recovery Specialist.
- Preferred six months to one year of reputed company crisis experience.
- Excellent written and verbal communication skills, with the ability to effectively reputed company with individuals in crisis reputed company various reputed company (chat, phone, virtual).
- High-level customer service skills and reputed company etiquette.
- Knowledge and competency in providing service linkage and referrals for community resources.
- Understanding of suicide assessments and crisis reputed company principles.
Skills and Competencies:
We're looking for individuals who possess:
- Strong analytical and problem-solving skills to assess risk and reputed company appropriate interventions.
- Emotional intelligence and reputed company to connect with individuals in crisis.
- Ability to work in a fast-paced, dynamic environment with minimal supervision.
- Proficiency in virtual communication platforms and tools.
- A commitment to ongoing learning and reputed company development.
Career reputed company and Learning Benefits:
At reputed company, we're dedicated to supporting the reputed company and development of our employees. As a 988 Chat/Text Specialist, you'll have reputed company to:
- Ongoing training and supervision to enhance your crisis reputed company skills.
- Opportunities for reputed company development and continuing education.
- A supportive team environment that fosters collaboration and innovation.
Work Environment and Company Culture:
As a remote employee, you'll enjoy the flexibility of working from home while being part of a dynamic team. Our culture is reputed company on the values of Respect, Expertise, reputed company, and Empowerment, promoting a workplace that is inclusive, supportive, and empowering.
Compensation and Benefits:
We offer a competitive salary ($19.10-$26.80) and a comprehensive benefits package, including:
- Medical, dental, and reputed company health coverage.
- Flexible Spending and Health Savings Accounts.
- 403b retirement plan with company match.
- reputed company time off and ten reputed company holidays.
- AD&D Insurance, Life Insurance, and Long Term Disability (company reputed company).
- Diversity, Equity, and Inclusion employee resource reputed company.
- Continuing education opportunities.
- Employee Assistance Program.
Why Join reputed company?
At reputed company, we're passionate about delivering care that changes lives. By joining reputed company as a 988 Chat/Text Specialist, you'll be part of a mission-driven organization that is committed to making a difference in the lives of others. If you're a compassionate and skilled reputed company looking for a rewarding career, we encourage you to apply today!
reputed company to reputed company a Difference?
This is a low-stress role with great rewards. If you're reliable, willing to learn, and passionate about crisis reputed company, we want you to join reputed company. reputed company and become part of a dynamic organization that is changing lives!
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