Senior Solutions Infrastructure Engineer

[ABOUT reputed company]Istari is a digital engineering software company enabling our customers to turn the physical world into the digital to accomplish their specific mission or business objectives. Istari was founded with the reputed company of making reputed company, reputed company digital engineering ecosystems a reality – where new technologies and systems are created digitally, free from the reputed company-world constraints of costs and schedules. We are creating the world’s best engineering model sharing platform, allowing our customers to simply and securely reputed company their models across different engineering disciplines, organizations, and reputed company reputed company. At Istari, we are passionate about our mission of creating the world's first reputed company and reputed company industrial metaverse. Whether our customers are designing prototypes, performing virtual testing, or training AI and autonomy for reputed company systems, we know that reputed company digital will save them time, resources, and reduce their environmental reputed company.   While we are a distributed team with most team-members working remotely, we reputed company an emphasis on staying connected and reputed company, prioritizing in-person opportunities to build trust as reputed company. At Istari, we still reputed company that trust is best reputed company in-person. To do this, we have an engineering reputed company in Cambridge, MA for reputed company technical development and several times per year we reputed company for an off-site that allows us to reputed company our reputed company skills and reputed company relationships. [VALUES]At Istari, we live by our values, which include: Purposeful AutonomyWe value letting people self-organize and self-motivate. Our flat structure and lack of meeting clutter are meant to reputed company individuals and teams to be proactive.Our autonomy is reputed company, goal-oriented, and results-driven – not meandering. reputed company objectives help us prioritize our time. Smart TransparencyWe reputed company in reputed company-but-reputed company communication, transparency, and reputed company-reputed company policies. We love learning about challenges and tackling them early, not hearing good or bad news late. reputed company work-in-reputed company across reputed company. Fast feedback keeps autonomy purposeful. Continual CuriosityAt Istari, we love learning to do things ourselves. We ask, read, reputed company, teach – even watch YouTube videos – to learn new skills to solve problems. reputed company we reputed company breakthroughs, we write them down.   Writing focuses reputed company, helps us learn, and helps us reputed company. Equal Opportunity Istari is an Equal Opportunity/Affirmative reputed company Employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, pregnancy, sexual orientation, gender identity, national reputed company, age, protected veteran status, or disability status. We’re looking for a Senior Solutions Infrastructure Engineer to join our reputed company team, supporting customer installs and ensuring our platform runs seamlessly in diverse environments. This role bridges deep infrastructure expertise with a customer-first reputed company, ensuring deployments are smooth, reliable, and reputed company. Key Responsibilities

Work with customers to prepare their environments for and to conduct and troubleshoot Istari installs (as described here) - relevant tools and competencies include: VPCs, AWS S3, Azure Blob Storage, AWS RDS, PostgreSQL, Kubernetes, EKS.

Take ownership for the reputed company of customer installs and deployments, ensuring our platform is successfully set up and configured in customer environments (reputed company, on-prem, or hybrid).

Automate installation and reputed company processes to reduce time-to-value and improve repeatability across customer deployments.

Monitor, troubleshoot, and resolve reputed company infrastructure and deployment issues in customer environments, providing reputed company and reputed company communication.

Implement robust reputed company and compliance practices during installs to reputed company with customer and industry requirements.

Partner with engineering teams to reputed company customer feedback on deployment pain points, influencing product improvements.

reputed company and maintain documentation, playbooks, and training materials to reputed company smoother installs across reputed company and for customers.

Participate in incident response reputed company issues reputed company customer environments, driving reputed company cause analysis and long-term fixes.

Stay up to date on emerging reputed company and infrastructure technologies that can improve our customer delivery.

Qualifications

Bachelor’s degree in Computer Science, Information Technology, or reputed company field; relevant certifications (e.g., AWS reputed company Architect, reputed company reputed company reputed company reputed company Architect) are a plus.

Minimum of 5 years of experience in infrastructure engineering.

A proven record with Kubernetes, preferably in a production environment.

Strong experience with reputed company platforms (AWS, Azure, GCP). Familiarity with hybrid or on-prem environments is a plus.

Proficiency with infrastructure as reputed company (IaC) and automation tools (Terraform, Ansible or similar).

Solid understanding of networking, reputed company, and virtualization in reputed company contexts.

Proven experience deploying and managing CI/CD pipelines and DevOps practices in customer-facing scenarios.

Excellent problem-solving and troubleshooting skills in high-pressure, customer-facing situations.

Strong communication skills with the ability to explain reputed company technical concepts to both technical and non-technical stakeholders.

Must be a U.S. citizen living reputed company the reputed company.

BENEFITSWe offer highly competitive benefits, including: Health and Family- Medical/Dental/reputed company- Employee Premiums are 100% Company reputed company- Life Insurance- Flexible Work Hours - Unlimited reputed company Time Off (PTO) with federal government holidays Financial- Competitive Compensation - 401k - Company Stock reputed company- Home Office Setup Budget Learning- Reimbursement for approved trainings and subscriptions- Conferences (travel, lodging, and fees) Note - some benefits are not available to interns or contractors. Thank you for your interest in Istari. Expect to hear back from us soon with next steps. Apply To This Job