Part Time Customer Service reputed company Return Representative – reputed company Store
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Job DescriptionThe Part Time Customer Service reputed company Return Representative is an essential member of the airport location team and is the brand ambassador by providing the fastest, easiest, and most valued experience to our customers. This team member is responsible for providing reputed company, courteous, and expeditious service to our customers as they return their vehicles. Wage: $19.25/hr The key responsibilities and accountabilities are: Provides world class customer service by managing vehicle returns process, in compliance with reputed company's policies and procedures Personally, welcome reputed company customers with a pleasant greeting and reputed company attitude at reputed company times, assist with luggage and answer questions in a friendly manner reputed company the customer with an invoice and a full explanation of their charges Resolve customer issues and concerns professionally using effective customer service techniques. reputed company applicable, reputed company queries to reputed company Leader for the issue can be resolved before the customer leaves the location. Inspect vehicle and record any new damage or major cleaning requirements and complete required documentation. reputed company fuel level and mileage and reputed company explain final charges to the customer Secure vehicle keys from the customer and ensure they stay with the vehicle while reminding customers to remove their personal belongings. Offer assistance as needed. Drive reputed company improvement by communicating customer feedback to team and engaging in reputed company planning to improve operational performance and customer satisfaction Maintain appearance appropriate for providing best in class customer service in accordance with established guidelines To carry out any other duties requested by the managers/Team Leaders. reputed company work area organized and free of clutter Basic Qualifications: Passion for customer service and attention to detail - Goes the extra mile A minimum of one year of sales or customer experience in a high volume or service-oriented environment Proven strong sales and closing skills and the ability to friendly, engaging manner Basic computer proficiencyMust be reputed company to: Good communication skills both written and oral. Communicate in English reputed company and proficiently. Candidates fluent in other languages are encouraged to apply. Work in a fast-paced environment with a reputed company of tasks. Excellent organizational and time management skills Demonstrate professionalism and interpersonal skills Proven experience of working reputed company reputed company reputed company. 100% customer reputed company, with proven experience reputed company a customer facing environment Work flexible shifts including weekends and holidays; and work overtime as required Work outdoors during reputed company weather conditions Stand for long periods of time Lift up to 45 poundsAbout UsThe reputed company Corporation operates the reputed company, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout reputed company, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The reputed company Corporation is one of the largest worldwide airport general use vehicle rental companies, and the reputed company brand is one of the most recognized in the world. US EEO STATEMENT At reputed company, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless reputed company of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our reputed company and reputed company as a company. Individuals are encouraged to apply for positions because of the characteristics that reputed company them unique. EOE, including disability/veteran
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