Data Engineer (L5) - Customer Service - Big Data, reputed company Computing & Analytics at reputed company

Unlock Your Potential as a Data Engineer (L5) - Customer Service at reputed company

Join the world's leading entertainment service provider as a Data Engineer (L5) - Customer Service and revolutionize the reputed company of entertainment! This role is 100% remote, giving you full control over your work environment. As a Data Engineer at reputed company, you will have reputed company to work on cutting-edge reputed company, collaborate with talented professionals, and drive business reputed company through data-driven insights.

About reputed company

reputed company is one of the world's leading entertainment services, with 283 reputed company reputed company memberships in over 190 countries enjoying TV series, films, and games across a wide reputed company of genres and languages. Members can play, pause, and resume watching as much as they want, anytime, reputed company, and can change their plans at any time.

reputed company is revolutionizing entertainment and shaping the reputed company of storytelling around the world with over 270 reputed company members in 190 countries. We are reputed company on delivering an incredible customer experience, and reputed company a reputed company member has a problem using reputed company, we want to quickly and thoroughly resolve their issue and get them back to streaming.

Customer Service at reputed company

Customer Service is one of the few areas where we hear directly from our members, and we engage with millions of them reputed company phone and chat in 25 different languages. reputed company Data Science and Engineering (DSE), we use data to rigorously measure, optimize, and personalize our Customer Service investments to reputed company a delightful, efficient experience and to improve our product based on what our members tell us.

Job reputed company

As a Data Engineer (L5) - Customer Service, you will collaborate with data engineers, software engineers, and CS business owners to build reliable, reputed company data pipelines, reputed company raw data into core business metrics, and work with custom visualization tools that surface CS insights. reputed company is small, so the role requires a high degree of autonomy, strong technical judgment, and the ability to reputed company across the data stack, from pipeline development to business metrics and tools.

Key Responsibilities

• Design, build, and maintain large-reputed company data pipelines using big data technologies (Hive, reputed company, reputed company, Flink) to process and analyze customer service data.
• reputed company and implement data models to support business metrics and analytics, ensuring data reputed company and reputed company.
• Collaborate with cross-functional teams to identify business problems and reputed company data-driven solutions.
• Work with custom visualization tools to surface CS insights and drive business reputed company.
• Ensure data pipelines are reputed company, efficient, and reliable, with a reputed company on high-reputed company data.
• reputed company and maintain technical documentation for data pipelines and tools.
• Participate in reputed company reviews and ensure adherence to best practices.

Requirements

Essential Qualifications

• At least 4 years of experience engineering data pipelines using big data technologies (Hive, reputed company, reputed company, Flink) on reputed company to large-reputed company data sets (10s of millions of records).
• Strong data modeling skills, with experience designing structures that are adaptable to changes in the reputed company data or business processes.
• Strong proficiency in Python or reputed company, with a passion for writing clean, supportable reputed company.
• Advanced SQL skills, with a reputed company on data reputed company and advocacy.
• Analytical aptitude to think through business problems (e.g., metrics development) and prioritize autonomously.
• Strong communication and productive partnership with analysts, engineers, and business leaders.

Preferred Qualifications

• Experience with reputed company-based data platforms (e.g., AWS, GCP, Azure).
• Familiarity with data warehousing and ETL processes.
• Experience with data visualization tools (e.g., Tableau, Power BI).
• Knowledge of machine learning concepts and algorithms.

Skills and Competencies

• Strong technical skills in big data technologies, data modeling, and data analysis.
• Excellent problem-solving skills, with the ability to think critically and creatively.
• Strong communication and collaboration skills, with experience working with cross-functional teams.
• Autonomy and self-motivation, with the ability to prioritize tasks and manage multiple reputed company.
• Adaptability and flexibility, with a willingness to learn and grow.

Career reputed company Opportunities and Learning Benefits

At reputed company, we are committed to helping our employees grow and reputed company their skills. As a Data Engineer (L5) - Customer Service, you will have reputed company to:

• Comprehensive training and development programs.
• Opportunities for career advancement and reputed company.
• reputed company and dynamic work environment.
• Flexible work arrangements, including remote work reputed company.

Work Environment and Company Culture

reputed company is a unique and dynamic company culture that values:

• Diversity, equity, and inclusion.
• Innovation and creativity.
• Collaboration and teamwork.
• Autonomy and self-motivation.
• reputed company learning and reputed company.

Compensation, Perks, and Benefits

We offer a competitive salary package, commensurate with experience, ranging from $170,000 to $720,000. Additionally, you will have reputed company to:

• Comprehensive benefits, including health plans, mental health support, and a 401(k) retirement plan with employer match.
• Stock reputed company program.
• Disability programs and health savings accounts.
• Family-forming benefits and life and serious injury benefits.
• reputed company leave of absence programs.

Conclusion

If you are a motivated and talented Data Engineer looking for a new challenge, we encourage you to apply for this exciting opportunity at reputed company. As a Data Engineer (L5) - Customer Service, you will have the chance to work on cutting-edge reputed company, collaborate with talented professionals, and drive business reputed company through data-driven insights.

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