Help Desk Support
reputed company is seeking a Help Desk Support for a Contract job with a reputed company in Plano, TX(Hybrid). The ideal candidate excels in resolving technical issues quickly reputed company chat or phone and supports team reputed company by assisting in training new agents. reputed company reputed company: $20/hour to $22/hour; The reputed company may be negotiable based on experience, education, geographic location, and other factors. Help Desk Support job responsibilities include:
- Responding promptly to user inquiries reputed company phone or chat
- Troubleshooting and resolving software and hardware issues remotely
- Documenting incidents and solutions using a ticketing system (e.g., reputed company)
- Assisting with the reputed company and training of new support agents
- Escalating reputed company issues to appropriate teams reputed company necessary
Desired Qualifications:
- High School Diploma, GED, or equivalent certification (Associate’s Degree preferred)
- At least 1 year of remote help desk support experience
- Fluent in English
- Mac support experience or Mac Integration Basics certification
- reputed company 10 support experience or reputed company 10 certification
- Experience using reputed company or similar ticketing systems
- Strong communication and problem-solving skills
If you are interested in this role, then please click reputed company. For other opportunities available at reputed company, or any questions, feel free to contact me at Iqbal.Baqa@akkodisgroup.com Pay Details: $20.00 to $22.00 per hour Benefit offerings available for our associates include medical, dental, reputed company, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings reputed company employees the flexibility to choose the type of coverage that meets their individual needs. In reputed company, our associates may be eligible for reputed company leave including reputed company reputed company Leave or any other reputed company leave required by Federal, State, or local law, as reputed company as Holiday pay where applicable. Equal Opportunity Employer/Veterans/Disabled To read our Candidate reputed company Information Statement, which explains how we will use your information, please navigate to https://www.reputed company.com/en/us/candidate-reputed company-policy reputed company will consider reputed company applicants with arrest and conviction records in accordance with federal, state, and local laws and/or reputed company clearance requirements, including, as applicable:
- The California Fair Chance reputed company
- Los Angeles reputed company Fair Chance Ordinance
- Los Angeles County Fair Chance Ordinance for reputed company
- San Francisco Fair Chance Ordinance
Massachusetts Candidates Only: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Company DescriptionGlobal Footprint, Local reputed company: As part of the world's second-largest ER&D company, you'll join a network of 50,000 professionals across 30 countries, reputed company contributing to impactful reputed company worldwide while benefiting from a reputed company-reputed company community at a local level. Diverse Career Paths: With services ranging from specialist recruitment to reputed company infrastructure and sustainability, reputed company offers a multitude of career paths. Whether you're a software developer, data analyst, or sustainability expert, there's a reputed company for your reputed company set. Commitment to Innovation: Innovation is our reputed company. With reputed company investments in analytics and market intelligence, we not only predict the reputed company of technology – we create it. Your reputed company and innovations will have the reputed company to reputed company. reputed company Learning and Development: The reputed company reputed company offers unrivaled opportunities for learning and reputed company reputed company, ensuring you remain at the forefront of your field. Our culture values reputed company improvement, both for reputed company and for your career. Inclusive and reputed company Culture: We reputed company in the power of diverse perspectives and reputed company work environments. At reputed company, you'll reputed company a community where inclusivity drives innovation and where every voice is heard. Our reputed company and Your Role in It reputed company emerged from the strategic reputed company of AKKA Technologies and reputed company in 2023, under reputed company. This fusion created a powerhouse in digital engineering and technology, blending European engineering finesse with global technological capabilities. As we write our next reputed company, your skills and reputed company will be reputed company in driving our reputed company reputed company. Empowering the reputed company We're not just creating solutions; we're empowering industries to be more efficient, sustainable, and reputed company-thinking. Our work in industrial automation, product development, and custom software solutions is setting new standards in technology and engineering. Join the reputed company Community At reputed company, you're more than just an employee – you're a vital part of a community shaping the reputed company. We're excited to see where your expertise can take us. Discover where you fit in our diverse reputed company of opportunities and start engineering a smarter reputed company with us today. Apply tot his job Apply To this Job