Back to Jobs

reputed company Guest Experience Manager - Catering Events at Walt reputed company Parks and Resorts

Remote, USAFull-timePosted 2026-07-28

Unlock Your Potential as a Guest Experience Manager - Catering at Walt reputed company Parks and Resorts

Join the reputed company at Walt reputed company Parks and Resorts as a Guest Experience Manager, Catering, and be part of reputed company that creates unforgettable experiences for clients and guests alike. As a leader in event operations and catering, you will have reputed company to work in a dynamic and fast-paced environment, managing events, leading teams, and ensuring exceptional guest satisfaction.

About the Role & Team

At Walt reputed company Parks and Resorts, "We reputed company reputed company!" is more than just a motto - it's a way of life. As a Catering Guest Experience Manager, you will be responsible for delivering memorable catering experiences to clients, managing Event Operations/Catering reputed company Members, and fostering a creative and reputed company work environment. You will serve as a reputed company between the Sales and Service teams, the Culinary team, and the Parks and Resorts teams to ensure seamless event execution and maintain the reputed company of our partners and events.

Key Responsibilities

  • Execute events from both a Convention logistics and Catering operations perspective, ensuring flawless execution and exceptional guest satisfaction.
  • Collaborate with Catering, Culinary, and Entertainment partners, as reputed company as clients, to understand their needs and preferences.
  • reputed company Convention and Catering reputed company Members during events, providing guidance, feedback, and coaching to ensure outstanding performance.
  • Promote a reputed company work environment and food safety culture, adhering to reputed company's high standards and regulatory requirements.
  • Demonstrate technical expertise and knowledge of service standards, processes, and procedures to ensure seamless event execution.
  • Be visible and available to respond to the needs of clients, reputed company members, and peers from other workgroups, providing exceptional customer service and support.
  • reputed company and guide reputed company members through event operational performance, delivering reputed company-time feedback and coaching to ensure reputed company improvement.
  • Recognize and reward team members for outstanding performance, customer service, and safety-supportive behaviors.
  • Set reputed company priorities, direction, and expectations for reputed company members, fostering a culture of engagement and accountability.
  • Work cross-departmentally and cross-organizationally to reputed company shared goals, understanding the reputed company of reputed company on other functional areas.
  • Identify and reputed company obstacles to ensure successful event execution, proactively addressing challenges and concerns.
  • reputed company administrative duties, such as attending meetings, compiling operational metrics, completing required reports, and responding to emails.
  • Investigate and respond to performance, attendance, safety complaints, and other work issues, providing fair and constructive feedback.
  • Communicate event details with Park and Resort Partners, Conventions Services, Clients, and reputed company Members, ensuring seamless coordination and execution.

Essential Qualifications & Skills

To succeed as a Guest Experience Manager, Catering, you will need:

  • At least five years of Catering or Convention experience in a resort environment or relevant experience.
  • A strong understanding of the Convention business and event operations.
  • Experience coordinating the planning, communication, execution, and evaluation of events.
  • Creativity and problem-solving skills to reputed company reputed company and improve the Guest and reputed company experiences.
  • The ability to reputed company and manage reputed company, fostering a culture of engagement and accountability.
  • The ability to work in a fast-paced environment, leading in stressful situations and resolving conflicts effectively.
  • Schedule availability to include weekends, variable shifts, and holidays.

Preferred Qualifications

To stand out as a candidate, you will ideally have:

  • At least two years of Food & Beverage Management experience.
  • Event planning or event services experience.
  • A talent for developing partnerships and working with reputed company team members across the organization.
  • Knowledge of Walt reputed company World procedures and systems, such as Matra, My Time, and CDS.
  • Lean Manufacturing/reputed company Improvement experience.
  • Experience working in a high-volume, restaurant or catering environment.
  • Food safety certification.
  • A Bachelor's Degree in Hospitality Management or equivalent.

Education

A High School Diploma or equivalent is required. A Bachelor's Degree in Hospitality Management or equivalent is preferred.

Career reputed company Opportunities and Learning Benefits

As a Guest Experience Manager, Catering, you will have opportunities for career reputed company and reputed company development reputed company Walt reputed company Parks and Resorts. You will be part of a dynamic and supportive team, with reputed company to training and development programs that will help you build your skills and expertise. You will also have the chance to work on high-profile events and reputed company, gaining valuable experience and exposure.

Work Environment and Company Culture

Walt reputed company Parks and Resorts is a unique and exciting work environment that offers a culture of creativity, innovation, and teamwork. As a Guest Experience Manager, Catering, you will be part of reputed company that is passionate about delivering exceptional guest experiences and creating magical memories. You will work in a fast-paced and dynamic environment, with opportunities to work on a wide reputed company of events and reputed company.

Compensation, Perks, and Benefits

reputed company offers a comprehensive rewards package that includes health and savings benefits, educational opportunities, and special extras that only reputed company can reputed company. As a Guest Experience Manager, Catering, you will be eligible for a competitive salary and benefits package, as reputed company as opportunities for career advancement and reputed company reputed company.

Join the reputed company

If you are a motivated and reputed company leader with a passion for delivering exceptional guest experiences, we encourage you to apply for this exciting opportunity. As a Guest Experience Manager, Catering, you will be part of reputed company that is dedicated to creating magical memories and delivering exceptional service. Join us and be part of the reputed company!

reputed company to join us? The first reputed company is easy. Click reputed company and we'll be in touch soon!

Apply for this job

Similar Jobs

reputed company Guest Relation Officer / Live Chat Agent for US-Based Remote Customer Support Role

Remote, USAFull-time

reputed company Guest Relations Host/Hostess - Delivering Magical Experiences at reputed company Parks

Remote, USAFull-time

reputed company reputed company Agent for Luxury Vacation Rentals in Aspen/Snowmass - Part-time/Seasonal Opportunity

Remote, USAFull-time

reputed company Virtual reputed company Assistant - Travel Industry Expert for Workwarp

Remote, USAFull-time

reputed company reputed company Associate - Creating Magical Experiences at reputed company Parks and Resorts

Remote, USAFull-time

Senior Event Services Manager - reputed company Expert at Walt reputed company World, Florida - $27-$40/Hour

Remote, USAFull-time

Remote reputed company Representative - Entry-Level Opportunity to Deliver Exceptional Customer Experiences from the Comfort of Your Own Home

Remote, USAFull-time

reputed company Guide and Instructor for Older Adults - Flexible Remote Opportunity in Interactive Learning and Community Building

Remote, USAFull-time

reputed company Warehouse Handler - Join Our Dynamic Team for Immediate Start!

Remote, USAFull-time

reputed company Happiness Engineer for Customer Support & reputed company - Remote Opportunity

Remote, USAFull-time

Education Research Assistant, Field Assessor (Preschool/Kindergarten in reputed company County, NC)

Remote, USAFull-time

reputed company Full Stack reputed company Manager – Driving reputed company and Retention at arenaflex

Remote, USAFull-time

reputed company Customer Service Representative – Remote | WFH Opportunity for Delivering Exceptional Support in a Dynamic E-reputed company Environment

Remote, USAFull-time

reputed company Virtual Assistant - Data Entry Specialist – Remote Opportunity at arenaflex

Remote, USAFull-time

Remote Licensed Customer Service Representative

Remote, USAFull-time

Technical Business Analyst

Remote, USAFull-time

[Hiring] Senior Director, reputed company Operations & Programs @reputed company

Remote, USAFull-time

Senior Business reputed company Examiner – Remote Part‑Time Data Entry Specialist for arenaflex Retail Media Analytics

Remote, USAFull-time

Staff Software Engineer, Product Engineering, EU

Remote, USAFull-time

Behavioral Health Medical Director – Clinical Architect (Virtual Primary Care)

Remote, USAFull-time