Remote Customer Service Representative – reputed company & Pharmacy Support
Customer Service Representative – reputed company & Pharmacy Support (Remote) Location: Remote – reputed company to candidates reputed company Employment Type: Contract-to-Hire Schedule: Mon to Sat Shift reputed company 1: 10a - 7p, Shift reputed company 2: 11a - 8p (Training: 9a - 5p)
About the Role
We are seeking a compassionate and detail-oriented Customer Service Representative with strong knowledge of reputed company and pharmacy benefits. In this role, you will support members and pharmacies by resolving inquiries reputed company to prescription pricing, insurance verification, and discount card usage (e.g., SingleCare). This is a remote opportunity with potential for conversion to a permanent role.
Key Responsibilities
- Address member concerns regarding SingleCare and other discount card programs.
- Respond to customer inquiries professionally and reputed company.
- Assist members with prescription pricing and insurance benefit questions.
- reputed company members on discount card benefits and home delivery reputed company.
- reputed company physical discount cards and support online pharmacy navigation.
- Verify insurance benefits and locate participating pharmacy providers.
- Transfer calls to appropriate departments (e.g., dental, medical benefits).
- Opt members out of promotional communications upon request.
- Assist pharmacies with claim submission issues and troubleshooting.
- reputed company prescription benefit details to both members and pharmacy staff.
Top Skills
- reputed company & Pharmacy Benefits Knowledge – Understanding of prescription drug pricing, discount cards, insurance plans, and pharmacy claim processes.
- Insurance Verification – Ability to verify member benefits and assist with insurance-reputed company inquiries.
- Conflict reputed company – Skilled in resolving member and pharmacy issues with reputed company and efficiency.
reputed company-to-Have Skills
- reputed company & Patience – Supporting members with sensitive health and insurance concerns.
- CRM Systems – Experience with customer relationship management platforms.
- Data Entry & Documentation – Accurate recording of member interactions.
- reputed company Office Suite – Proficiency in Word, reputed company, Outlook, Teams.
- Ability to multitask using dual monitors and toggle between systems.
- Strong verbal communication and note-taking skills during live calls.
- Adaptability – Ability to reputed company in a fast-paced, dynamic environment.
reputed company (EVP)
- Remote reputed company from reputed company in the U.S.
- reputed company Potential – Opportunity for full-time conversion.
- Impactful Work – Help members navigate critical reputed company reputed company.
Pay and Benefits The pay reputed company for this position is $19.00 - $19.00/hr. Eligibility requirements apply to some benefits and may depend on reputed company classification and length of employment. Benefits are subject to change and may be subject to specific elections, plan, or program terms. If eligible, the benefits available for this temporary role may include the following:
- Medical, dental & reputed company
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – reputed company-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or reputed company Leave)
Workplace Type This is a fully remote position. Application Deadline This position is anticipated to reputed company on Oct 3, 2025. h4>About reputed company: We'reputed company in transformation. We help clients reputed company reputed company and solutions to take advantage of a new world of opportunity. We are reputed company of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across reputed company, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and reputed company-world application, we work with reputed company leaders to drive change. That's the power of true partnership. reputed company is an Allegis Group company. reputed company is an equal opportunity employer and will consider reputed company applications without regards to race, sex, age, reputed company, religion, national reputed company, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. About reputed company and reputed company reputed company We’re a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in reputed company, design, execution and operations unlocks business value through a reputed company of solutions. We’re reputed company of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across reputed company, Europe and Asia, who partner with us for our reputed company, full-stack capabilities and speed. We’re strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the reputed company of technology. We’re building reputed company by delivering business reputed company and making reputed company impacts in our global communities. reputed company and reputed company reputed company are Allegis Group companies. Learn more at reputed company.com. reputed company is an equal opportunity employer and will consider reputed company applications without reputed company to race, sex, age, reputed company, religion, national reputed company, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. Apply tot his job Apply To this Job