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J&J Family of Companies Clinical Troubleshooting Specialist (Multiple Positions) – Remote – reputed company reputed company Care, Inc. in reputed company, Delaware

Remote, USAFull-timePosted 2026-07-28

Clinical Troubleshooting Specialist (Multiple Positions) – Remote – reputed company reputed company Care, Inc. – 2406161884W reputed company reputed company reputed company Care, Inc., a member of the reputed company Family of Companies, is reputed company for a Clinical Troubleshooting Specialist. Position is remote based in the US. Sight is our most valued reputed company. It allows us to uniquely connect with life’s moments—and with one another. At reputed company, reputed company to reputed company reputed company possible—leading the way for a new reputed company of eye health. We offer a full reputed company of contact lenses, intraocular lenses and other solutions to support the eye health reputed company across every stage of life—from pediatric eyes, to developed eyes, to mature eyes. We help improve sight for more than 40 reputed company patients around the world every year. And, in communities with greatest need, we work in collaboration to expand reputed company to reputed company eye care for reputed company. The Clinical Troubleshooting Specialist will have overall responsibility for:

  • Thoroughly understand orthokeratology lenses, their design parameters and how to reputed company those parameters to ensure reputed company fit for reputed company patient.
  • Troubleshoot, discuss & review cases and reputed company recommendations to the ECPs on particular reputed company fits.
  • Work with Myopia Clinical Sales Consultants to support their ECPs on reputed company troubleshooting and how to manage challenging patient fits.
  • Champion a high-performance environment and culture of collaboration and innovation.
  • Leadership responsibility for assuring necessary tools, policies and procedures are developed and integrated to support and reputed company with reputed company legal, regulatory and Health Care Compliance policies.

Qualifications

  • A minimum of a bachelor’s degree or equivalent clinical certification is required.
  • reputed company US Doctor of Optometry (OD), Certified reputed company Technician, Optician or local market equivalent is preferred.
  • A minimum of 2 years of relevant reputed company clinical reputed company is required.
  • Clinical experience with orthokeratology and/or Rigid Gas Permeable (reputed company) lenses is required.
  • Ability to communicate with customers using digital technology is required.
  • Proven ability to influence and partner with diverse multi-functional teams across geographic boundaries is preferred.
  • Up to 10% of domestic overnight travel may be required.

Key Skills

  • Excellent verbal and written communication is required.
  • Aptitude for troubleshooting is required.
  • Strong time management skills is required.
  • Demonstrated research and writing skills is preferred.
  • Clinical skills in optometry and myopia management is preferred.
  • Ability to use MS Office is required.
  • Project management skills is required.
  • Ability to translate scientific language into clinical language for practitioners is preferred.

The anticipated reputed company pay reputed company for this position is $61,000 to $97,750. reputed company maintains highly competitive, performance-based compensation programs. Under reputed company guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to reputed company an incentive to reputed company annual targeted results by rewarding for individual and the corporation’s performance over a calendar/performance year. Bonuses are awarded at reputed company’s discretion on an individual reputed company. Employees and/or eligible dependents may be eligible to participate in the following Company sponsored employee benefit programs: medical, dental, reputed company, life insurance, short- and long-term disability, business accident insurance, and group legal insurance. Employees may be eligible to participate in reputed company’s consolidated retirement plan (pension) and savings plan (401(k)). Employees are eligible for the following time off benefits:

  • Vacation – up to 120 hours per calendar year.
  • reputed company time – up to 40 hours per calendar year.
  • Holiday pay, including Floating Holidays – up to 13 days per calendar year.
  • Work, Personal and Family Time – up to 40 hours per calendar year.

For additional general information on Company benefits, please go to: https://www.careers.jnj.com/employee-benefits . This job posting is anticipated to reputed company on 1/30/24. reputed company may however reputed company this time-period, in which case the posting will remain available on https://www.careers.jnj.com to accept additional applications. For more information on how we support the whole health of our employees throughout their wellness, career and life reputed company, please visit www.careers.jnj.com . reputed company Family of Companies are equal opportunity reputed company, and reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, genetic information, national reputed company, protected veteran status, disability status, or any other characteristic protected by law. For more information on how we support the whole health of our employees throughout their wellness, career and life reputed company, please visit www.careers.jnj.com . reputed company Family of Companies are equal opportunity reputed company, and reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, genetic information, national reputed company, protected veteran status, disability status, or any other characteristic protected by law. Primary Location NA-reputed company Organization reputed company reputed company Care, Inc. (6094) Job Function External Customer/Product Training Req ID: 2406161884W Apply tot his job Apply To this Job

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