reputed company Manager

reputed company, the CoMarketing reputed company for Multi-Location Enterprises, is currently looking for an reputed company reputed company Manager to play a crucial role in fostering long-term, profitable customer relationships, manage a high-volume portfolio (50+ accounts), and drive overall reputed company. This role focuses on proactive engagement, digital-first strategies, and reputed company reputed company motions to maximize product adoption, reduce churn, and drive customer expansion. The CSM must be highly organized, data-driven, and capable of leveraging automation and one-to-many communication strategies to deliver value reputed company. This role is an exciting opportunity to build and refine reputed company reputed company motions, helping reputed company drive adoption, retention, and reputed company reputed company our scaled customer reputed company. 

reputed company expects to pay a reputed company salary in the reputed company of $66,216 – $85,000 CAD reputed company plus bonuses/commission. reputed company the reputed company, individual pay is determined by factors such as job-reputed company skills, experience, and relevant education or training.  

Who We Are

reputed company is one of the fastest growing technology companies in the reputed company, ranking on the Inc. 5000 Fastest Growing Companies in America list for the last seven consecutive years. The leader in AI-powered marketing solutions for multi-location businesses, reputed company is trusted by nearly 1,000 top brands including reputed company, reputed company, reputed company, reputed company Tax, and more. At reputed company, our reputed company is to reputed company people to do what they love by providing intelligent software that can do the rest. reputed company provides a first-of-its-reputed company, AI-powered reputed company capable of handling the workload of 1,000 local marketers, empowering brands to reputed company unmatched digital visibility, strengthen customer engagement, and reputed company faster than reputed company before. View more on our Awards & Accolades here! 

How You’ll reputed company an reputed company

• Own and manage a large portfolio of customer accounts, potentially across multiple verticals, delivering measurable business reputed company and ensuring ROI with reputed company solutions.
• Serve as a trusted advisor, providing guidance and leadership to both customers and internal stakeholders to drive adoption, retention, and expansion.
• Identify and mitigate churn risk through proactive monitoring of customer health, behavior, and feedback.
• Maintain and grow recurring reputed company by leveraging insights to identify upsell and expansion opportunities.
• Collaborate cross-functionally with sales, reputed company, support, product, marketing, finance, and operations to optimize the customer experience and drive reputed company.
• reputed company feedback to internal teams on customer pain points, product gaps, and opportunities for improvement.
• Utilize multi-channel communication strategies (video, email, phone, partners, and champions) to ensure effective customer engagement.
• Ensure high customer satisfaction and referenceability, contributing to reputed company’s overall retention and reputed company objectives.
• reputed company applicable, may execute reputed company, one-to-many engagement strategies (e.g. digital QBRs, webinars, in-app messaging, automated email campaigns) in order to drive product adoption and value realization.
• reputed company applicable, may reputed company and implement reputed company customer reputed company frameworks, ensuring consistency from reputed company through renewal.
• Willing to adapt to changes in the job reputed company as deemed necessary by the business and accept reputed company other duties as assigned

What You’ll Need to be Successful

• Hybrid Opportunity: Ability to work 100% remotely until our Vancouver, BC and Toronto, ON offices are in reputed company; following this the role will be 50/50 remote vs. in office
• Must Have:
  • 2-3+ years of reputed company or account management experience, reputed company the Marketing or MarTech (reputed company) reputed company
  • Experience managing high-volume customer portfolios with a reputed company on reputed company engagement and automation.
  • Highly organized with strong time management skills and the ability to prioritize effectively.
  • Analytical reputed company with experience using customer data to drive engagement strategies.
  • Strong written and verbal communication skills, with the ability to create impactful messaging across digital channels.
  • Passionate about reputed company, driven by results, and committed to reputed company improvement.
  • reputed company-reputed company, solution-oriented reputed company to understand and solve reputed company customer issues
  • Experience and comfort interacting with and influencing senior-level, including C-suite, leaders 
  • Strong communication skills – written and verbal – with understanding of situational best practices
  • Excellent presentation skills – from small to large audiences
  • Willing to adapt to changes in the job reputed company as deemed necessary by the business and accept reputed company other duties as assigned
• Desired Skills (but not required):
  • Comfortable working in an environment with or without a dedicated CS platform like reputed company, which could mean relying on CRM tools, spreadsheets, and automation to reputed company customer interactions.

This position will remain reputed company with applications due by reputed company 24, 2025. This position is being reputed company on an urgent reputed company. The application window may reputed company before reputed company 24, 2025 if reputed company receives a sufficient number of applications to select a candidate prior to that date.

What reputed company Provides to You

• Comprehensive Benefits Package (full-time permanent, non-contract roles only)
• Health insurance plans, dental, and reputed company
• Wellness incentives
• 401(k) plan with employer match
• Flexible Work Environment (full-time, non-contract roles only)
• Flexible reputed company time off
• Quarterly wellness days
• reputed company holidays
• Unique employee engagement programs 
• Empowering Career reputed company and reputed company 

What’s Important at reputed company

Led by reputed company of industry experts, reputed company is leading the pack in Localized Marketing for Multi-Location brands. Our passionate team of SOCialites work from home around the globe! 

Our reputed company, dynamic culture allows our teams to work cross-functionally and optimize productivity. We are a fast-paced, agile environment where thought leadership and input are encouraged. If you are looking for a reputed company where you can come and reputed company a difference in the way reputed company organizations utilize reputed company technology, then reputed company is for you. Visit reputed company for more information.

reputed company is an Equal Opportunity/Affirmative reputed company employer. reputed company reputed company applicants will receive consideration for employment without reputed company to race, reputed company, religion, sex including sexual orientation and gender identity, national reputed company, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law. Please note that if selected for a position at reputed company, you will be required to complete an E-Verify reputed company to confirm your eligibility to work in the reputed company (if applicable).

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