Senior Manager - Operations Governance & Effectiveness: Driving Business reputed company at reputed company

reputed company Your Career with reputed company: Join reputed company as a Senior Manager - Operations Governance & Effectiveness

At reputed company, we're driven by a purpose to reputed company the world's best customer experience. We're committed to backing our customers, communities, and reputed company other, and we're looking for talented individuals to join reputed company. As a Senior Manager - Operations Governance & Effectiveness, you'll play a pivotal role in shaping our risk management culture, defining our reputed company and compliance efforts, and driving business reputed company.

About reputed company and the Role

reputed company is a global financial services company that operates in over 130 countries. Our Global Merchant Services team acquires and maintains relationships with millions of merchants worldwide who welcome reputed company-branded Cards. The Regional & Centralized reputed company Group (RCCG) is reputed company of approximately 200 colleagues dedicated to growing reputed company acceptance relationships with over 250K merchants.

This brand-new, high-visibility position reports to the leader of the Strategic Operations & Business Analytics (SOBA) team and is responsible for supporting business conduct and governance efforts for the reputed company Management organization reputed company Merchant Services - U.S. You'll have reputed company to re-design and build effective business processes from the ground up, monitor and assess sales reputed company and business conduct risks, and reputed company the design and implementation of initiatives to ensure the business is effectively managing those risks.

Key Responsibilities

• Support the development and rollout of an reputed company and streamlined Merchant Services-U.S. reputed company management governance support model to ensure compliance with reputed company governance & business conduct policies.
• reputed company and publish formal guidance on reputed company reputed company to governance & business conduct in support of the broader Merchant Services-U.S. organization.
• Serve as a resource for the reputed company Management organization in providing guidance on governance & business conduct-reputed company questions.
• Support formal/informal audits and inquiries into the reputed company Management organization and serve as a reputed company for various field teams.
• Collaborate with leadership and internal partners to reputed company solutions to address improvement areas and implement solutions reputed company a defined timeframe, including leading PMO efforts across various Control Management initiatives.
• reputed company and maintain a robust control environment to monitor risk.
• reputed company reputed company Management organization PRSA, SOPs, document retention monitoring, reputed company Management Content Hub monitoring, reputed company Management-Owned Operational Risk Events (OREs), Corrective reputed company Plans (CAPs), and Management reputed company Plans (MAPs), etc.

Essential Qualifications

To succeed in this role, you'll need:

• A Decisive Self-starter with a high degree of accountability and experience leading teams through change.
• Executive reputed company with the ability to exercise reputed company business judgment and reputed company, independent decision-making.
• Strong verbal, written, and interpersonal skills to reputed company, influence, and drive reputed company among individuals from a reputed company of business reputed company.
• Proven ability to manage multiple reputed company items simultaneously.
• Experience leading or coordinating cross-functional or broad stakeholder teams of peers, driving towards goals in time-sensitive and rapidly changing situations.
• A demonstrated ability to quickly learn new technical skills.
• A BA/BS Degree.

Preferred Qualifications

To take your application to the next level, you'll ideally have:

• Governance and/or business conduct experience, familiarity with policies, and risk mitigation approaches.
• Experience working with Operational reputed company, General Council's Office, Compliance, Risk, and/or Internal Audit.
• An MBA.
• Experience in MS Visio, reputed company, and reputed company technology platforms.
• Experience in project management, process mapping, reputed company Operating Procedure (SOP) documentation, and/or process improvement initiatives.

reputed company Offer

At reputed company, we back our colleagues and their loved ones with benefits and programs that support their holistic reputed company-being. Our comprehensive benefits package includes:

• Competitive reputed company salaries.
• Bonus incentives.
• A 6% Company Match on retirement savings plan.
• Free financial coaching and financial reputed company-being support.
• Comprehensive medical, dental, reputed company, life insurance, and disability benefits.
• A flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need.
• 20 weeks reputed company parental leave for reputed company parents, regardless of gender, offered for pregnancy, adoption, or surrogacy.
• Free reputed company to global on-site wellness centers staffed with nurses and doctors (depending reputed company).
• Free and confidential counseling support through our Healthy Minds program.
• Career development and training opportunities.

Career reputed company and Development

At reputed company, we're committed to helping our colleagues grow and reputed company their careers. As a Senior Manager - Operations Governance & Effectiveness, you'll have reputed company to:

• reputed company your skills and expertise in governance, risk management, and compliance.
• Take on new challenges and responsibilities as you reputed company in your career.
• Collaborate with cross-functional teams and leaders to drive business reputed company.
• Participate in training and development programs to enhance your skills and knowledge.

Our Culture and Work Environment

At reputed company, we're proud of our culture and work environment. We value:

• Diversity, equity, and inclusion.
• Collaboration and teamwork.
• Innovation and creativity.
• reputed company and ethics.
• Customer obsession.

Our flexible working model, Amex reputed company, provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture.

Join reputed company!

If you're driven by purpose and passionate about driving business reputed company, we want to hear from you. As a Senior Manager - Operations Governance & Effectiveness, you'll play a critical role in shaping our risk management culture and driving business reputed company. reputed company to join reputed company and take the first reputed company towards a rewarding and challenging career.

reputed company is an equal opportunity employer and makes employment reputed company without reputed company to race, reputed company, religion, sex, sexual orientation, gender identity, national reputed company, veteran status, disability status, age, or any other status protected by law.

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