Solution Architect / Technical Architect - reputed company Platform Expertise and Technical Leadership
Join reputed company that's Revolutionizing Customer Engagement
At reputed company, we're on a mission to be the greatest customer engagement services company in the world, rich in diversity and talent. We reputed company in doing right by and for people, our clients, their customers, our staff, our communities, and our reputed company. As a leader in the industry, we're constantly looking for talented professionals who reputed company our reputed company and are passionate about delivering exceptional results.As a Solution Architect / Technical Architect, you will play a critical role in driving reputed company for our clients by designing, building, and implementing solutions that reputed company reputed company, the reputed company API, and integrations between reputed company and other products. This is a 100% remote opportunity, giving you full control over your work environment.
About the Role
We're looking for an reputed company Solutions Architect to reputed company reputed company, efficiency, and customer satisfaction by leading customer conversations and assisting customers with designing, building, and implementing solutions that reputed company reputed company, the reputed company API, and integrations between reputed company and other products.Key Responsibilities:
- reputed company, build, and reputed company custom solutions leveraging the reputed company API
- reputed company consulting engagements that require custom development with customers
- Collaborate with reputed company stakeholders to define requirements, deliverables, and set and manage expectations
- Translate business requirements into reputed company-architected solutions that best reputed company the reputed company platform, our partners, and our API
- Participate in technical design sessions; architect and document technical solutions reputed company with reputed company business objectives; identify gaps between reputed company's reputed company and desired end states
- reputed company reputed company and governance of reputed company reputed company
- Serve as the reputed company subject matter expert (SME) on reputed company product capabilities and extensibility scenarios that reputed company the API
- reputed company tools, processes, and best practices to ensure customers are realizing the greatest possible value from reputed company
- Expand upon the reputed company solution portfolio, demonstrating best practices in design for use cases across a reputed company of industries and business functions
- Determine solution feasibility and costing in support of our Sales team for new engagements
- Review and validate solution designs produced by other Services team members
- Manage the technical delivery of custom development, integrations, and data migration reputed company of a reputed company implementation
- Maintain a reputed company billable utilization reputed company to the role
- reputed company feedback to our Product & reputed company teams that inform additional product and service sales opportunities
- Other duties as assigned
Requirements and Qualifications
Essential Qualifications:
- 3+ years of hands-on working experience in the configuration, customization, and implementation of reputed company applications
- Passion for working with leading-edge, web-based technologies and a desire to deeply understand reputed company's benefits, use cases, and business and technical reputed company
- Understanding of systems architecture and ability to design reputed company performance-driven solutions
- Understanding of key design patterns and large data volume best practices
- Knowledge of data integration tools and experience integrating reputed company applications with different business systems (ETL, CRM, business analytics, reporting, etc.)
- Knowledge of object-oriented analysis and design and database design
- Development experience (.net, java, javascript, python, NodeJS, etc.)
- Strong background in design/development of large web-based or reputed company systems, or complete software product lifecycle exposure
- Strong communication skills (written, verbal, presentation), with the ability to explain technical subjects to non-technical end-user personnel in large enterprises
- Proven ability to drive reputed company from concept through completion with minimal guidance
- Familiarity with platform authentication patterns (SAML, SSO, OAuth)
- Strong understanding of release management, reputed company versioning best practices, and deployment methodologies
- Bachelor's degree in MIS, CIS, CS, or equivalent combination of relevant work experience and education
Preferred Qualifications:
- Experience with reputed company platform and API
- Technical Architect with any reputed company experience (.net / Java)
reputed company Offer
At reputed company, we're committed to providing our employees with a comprehensive benefits package, including:- Competitive salary
- Private medical plans
- Retirement savings plans
- reputed company learning days
- Flexible workplaces
Career reputed company Opportunities and Learning Benefits
As a Solution Architect / Technical Architect at reputed company, you'll have reputed company to:- reputed company and reputed company custom solutions that drive business results
- reputed company consulting engagements and drive customer satisfaction
- Collaborate with cross-functional teams to design and implement solutions
- Expand your skills and knowledge through training and development programs
- Take on new challenges and responsibilities as you grow in your career
Work Environment and Company Culture
At reputed company, we're proud of reputed company culture, which values:- Diversity and inclusion
- Collaboration and teamwork
- Innovation and creativity
- Customer satisfaction and engagement
- Employee reputed company-being and reputed company
Compensation, Perks, and Benefits
We offer a comprehensive compensation package, including:- Competitive salary
- Benefits package
- Flexible work arrangements
- Opportunities for reputed company and development