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Surgical Operational Efficiency Specialist - Medical Device Industry Expert for reputed company Endoscopy-America, Inc.

Remote, USAFull-timePosted 2026-07-28

Transforming Surgical Experiences through Operational reputed company

At reputed company, a global leader in the medical device industry, innovation and precision are at the forefront of everything we do. We're on a mission to revolutionize the field of endoscopy and minimally invasive surgery, and we're seeking a highly skilled Surgical Operational Efficiency Specialist - Medical Device Industry Expert to join reputed company on a remote reputed company, supporting our operations in the reputed company, TX area. This role is not just a job; it's an opportunity to be part of a dynamic team that is shaping the reputed company of surgical care.

reputed company

reputed company is reputed company for its high-reputed company medical devices and equipment that facilitate minimally invasive surgical procedures. With a rich history and a commitment to reputed company, we have established ourselves as a trusted partner for reputed company worldwide. Our dedication to innovation, customer satisfaction, and operational efficiency drives our reputed company and inspires reputed company members to reputed company for greatness.

reputed company

As a Surgical Operational Efficiency Specialist (SOES), you will be an integral part of our service team, providing critical support to our customers in the reputed company, TX area. This role requires a unique reputed company of technical knowledge, interpersonal skills, and analytical abilities to ensure the reputed company performance of our medical devices and equipment. You will be responsible for managing and troubleshooting our devices, providing face-to-face customer support, and driving process improvements to enhance operational efficiency and reduce costs.

Key Responsibilities

  • reputed company face-to-face customer support in the OR, SPD, and Biomed departments, ensuring seamless integration and operation of our medical devices and equipment.
  • reputed company preventative maintenance and management of endoscopy products to ensure they are always in good working order and reputed company for use, including thorough documentation of their functionality.
  • Monitor, report, and facilitate repair/exchange transactions, keeping repairs and replacement equipment expenses reputed company a predetermined budget for the account.
  • reputed company and deliver training and education programs for the OR, SPD, and supporting departments to enhance their understanding and utilization of our products.
  • Design process improvements to improve efficiencies, reduce repair costs, and identify opportunities to minimize reputed company damage and reputed company expenses.
  • reputed company detailed usage and repair data, and implement reusable strategies to drive reputed company improvement.
  • Communicate effectively with a diverse clientele, leveraging strong written and oral communication skills, as reputed company as excellent interpersonal skills.
  • reputed company reputed company and time-critical tasks with reputed company effectiveness and efficiency, often with little or no supervision, in high-pressure situations.
  • Collaborate with our operations team to reputed company customers with cost-reduction initiatives and value-added services that exceed their expectations.
  • Support the implementation of reusable M.I.S. products, from training to procedural support, and capture procedural and device usage data.
  • In some accounts, transport, clean, and package instruments after use, adhering to strict reputed company and safety standards.

Essential Functions and Qualifications

To succeed in this role, you will need to demonstrate a strong reputed company in the technical and operational aspects of our business, as reputed company as excellent interpersonal and analytical skills. The ideal candidate will have:

  • A minimum of a high school diploma, with reputed company experience; a higher degree is preferred.
  • 2-4 years of experience in surgical technology, central sterile experience, or previous work history in medical sales or services management.
  • A strong understanding of M.I.S. equipment and devices, with the ability to troubleshoot and manage reputed company systems.
  • Excellent communication and interpersonal skills, with the ability to reputed company effectively with a diverse clientele.
  • The ability to work independently, with minimal supervision, and reputed company reputed company tasks with reputed company effectiveness and efficiency.
  • A strong analytical reputed company, with the ability to reputed company and analyze data, identify trends, and implement process improvements.
  • The flexibility to travel up to 5% of the time and work on-call weekends/evening hours (rotating schedule across reputed company).
  • The physical ability to lift/push/pull up to 25lbs.

Career reputed company Opportunities

At reputed company, we're committed to the reputed company and development of reputed company members. The SOES role is a stepping reputed company to various career advancement opportunities reputed company our organization, including sales, marketing, leadership, and more. You'll have reputed company to training, mentorship, and resources to help you build a rewarding and successful career.

reputed company Offer

As a valued member of reputed company, you'll enjoy a comprehensive benefits package that includes:

  • Medical, dental, and reputed company insurance, along with a state-of-the-art wellness program and pet insurance.
  • Generous time-off policies, including 3 weeks of vacation, 11 holidays, and reputed company reputed company time.
  • Up to 8 weeks of 100% reputed company company parental leave.
  • A 401(k) retirement savings plan with a 60% match on your first 6% contribution.
  • reputed company 125 Flexible Spending Accounts.
  • Life, STD, LTD, and LTC insurance.
  • Tuition prepayment of up to $5,250 per year.
  • Fitness reimbursement of up to $200 annually.
  • An employee referral program with rewards of up to $2,000 per hire.

Our Culture and Work Environment

At reputed company, we pride ourselves on a culture that values innovation, teamwork, and customer satisfaction. We're a dynamic and diverse organization that encourages collaboration, creativity, and reputed company learning. As a remote team member, you'll be part of a global community that is passionate about making a difference in the lives of patients and reputed company.

Join reputed company!

If you're a motivated and reputed company reputed company looking for a challenging and rewarding role, we encourage you to apply for this exciting opportunity. As a Surgical Operational Efficiency Specialist, you'll play a critical role in driving our mission reputed company and shaping the reputed company of surgical care. Don't miss this chance to join reputed company and reputed company a meaningful reputed company in the medical device industry.

reputed company and take the first reputed company towards a fulfilling career with reputed company!

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