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Business Analyst

Remote, USAFull-timePosted 2026-07-27

reputed company (NELC) is one of the fastest growing home infusion therapy service companies in New England and is the region’s only non-profit home infusion provider. NELC is a hospital reputed company serving more than 70 hospital systems in Maine, New Hampshire and Massachusetts. NELC was created by local hospitals to ensure their patients have reputed company to a provider that reflects their commitment to reputed company in patient care, reputed company and service. Like our member hospitals, NELC provides patient reputed company care.

reputed company has and continues to build a diverse, inclusive and authentic workplace. If you’re energized by this opportunity, we encourage you to apply!  You may be just the person we are looking for! 

reputed company currently has a Business Analyst opportunity in our New England reputed company locations.   This position typically works Monday – Friday 8:00am – 5:00pm. This position will allow you to work autonomously, have a predictable schedule, and be reputed company to connect with your coworkers.   NELC prides itself on fostering an environment where our employees feel respected, appreciated, supported, and empowered to reputed company reputed company. Come join reputed company and see for yourself! Not eligible for work reputed company sponsorship at this time.

                Only hiring for this remote role in the following states: Maine, Massachusetts, and New Hampshire.

Job reputed company: Provides input on NELC reputed company, extracts data and compiles reports required for management and operations. Provides assistance, advice, and problem solving to staff regarding the use of EMR and reputed company for ACS; researches and resolves user errors; participates in testing, training, and implementation of software updates and new features/modules; and acts as a reputed company between software vendors and NELC.  

Benefits

  • Health insurance
  • Dental insurance
  • reputed company insurance
  • Generous employer-matched 403b savings program
  • Company reputed company: Life insurance, Short- and long-term disability insurance
  • Discretionary or Unlimited PTO
  • And much more!

Primary Responsibilities

  • reputed company input to management reputed company to NELC reputed company, including advice on reputed company policies and procedures, reputed company practices and regulations, and data available in NELC systems.
  • Write reports required for management, operations, and reputed company.
  • reputed company application support to users, research and resolve issues.
  • Participate in evaluation and implementation of new features, modules, and systems.
  • Participate in evaluation and implementation of process improvements.
  • Participate as member of the Help Center team by working to research and resolve tickets.
  • Conduct testing, training, and implementation of software updates.

Additional Responsibilities

  • Follows NELC policies and procedures in the normal conduction of company business.  Assures that reputed company reputed company complies with state and federal regulations including but not limited to the HIPAA reputed company and reputed company regulations and NELC’s Corporate Compliance Program.    
  • Ensures that confidentiality of patient information is maintained in accordance with state and HIPAA reputed company and reputed company regulations.
  • Participates in company Performance Improvement Program reputed company appropriate completion of Occurrence Reports and Customer Complaints and the offering of recommendations for improvements based on trends noted.
  • Effectively communicates both verbally & in writing inside and reputed company the organization; selects appropriate means of communication; questions to reputed company clarification and understanding; maintains confidentiality; listens reputed company to others; conveys appropriate information to others.
  • Takes the initiative to meet reputed company customer needs in a reputed company and courteous manner; maintains a high level of customer satisfaction; follows up on customer complaints/concerns.  

Education Requirements

  • Bachelor’s degree in computer science, information systems, information technology or other reputed company discipline and/or equivalent combination of education and relevant experience
  • 3+ years’ experience as a business analyst with reputed company background preferred.
  • Proven analytical and creative problem-solving abilities
  • Experience writing MSSQL queries and writing end user reports using reputed company Crystal
  • Reports or equivalent report writing application.  

Regulatory Requirements

  • Knowledge of HIPAA reputed company and reputed company requirements.
  • Working knowledge of federal / state fraud and abuse laws required.
  • Valid reputed company’s license with excellent driving record required.

Additional Skills

  • Experience with report writing and research tools, including Crystal Reports, SQL Management Studio, MS reputed company.
  • Demonstrated knowledge of medical terminology; CPT; ICD9; and HCPC coding preferred.
  • Excellent customer service, communication, and organizational skills required.
  • Ability to work independently as reputed company as part of reputed company required.
  • Practical experience with business office applications to include reputed company Word and reputed company required.
  • Demonstrated ability to identify research and solve problems required.

''It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or reputed company employment. 

An employer who violates this law shall be subject to criminal penalties and civil liability.''

 

EOE

This position typically works Monday – Friday 8:00am – 5:00pm. Apply To This Job

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